Patient Services Specialist
Description:
Job Description
Patient Services Specialist (Medical Front Desk)
Location: Delaware, OH
Pay: $18.00/hour
Type: Contract-to-Hire (5 months)
Schedule: Full-Time, 40 hours/week
Work Environment
Outpatient clinical setting with a busy practice. This position requires flexibility to support multiple locations with occasional short notice coverage.
Schedule
Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 3:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 4:00 PM
1-hour lunch daily
About the Role
We are seeking a dependable and customer-focused Patient Services Specialist to support front desk operations in a fast-paced outpatient setting. This role requires flexibility, reliability, and a strong commitment to providing excellent patient care.
Key Responsibilities
Warmly greet every patient with eye contact, a smile, and a positive statement
Guide and explain new patients through paperwork and answer any questions
Perform patient registration
Verify insurance eligibility and obtain authorizations
Collect co-pays and process payments
Answer phones, check voicemails, schedule appointments, and follow up
Maintain accurate patient information and documentation in EMR systems
Support daily closeout procedures and review patient charges
Required Skills & Experience
1+ year of experience in medical front desk, general front desk, or customer service role
Excellent customer service skills both in person and over the phone
Strong multitasking ability in a high-volume environment
Proficiency with computers and administrative systems
Proven reliability and consistent attendance
Reliable transportation required (not accessible via public transit)
Top Skills – Must Haves
Customer service
Medical/front desk experience
Scheduling
Insurance verification & co-pay collection
EMR systems
Nice to Have Skills
Medical or healthcare front desk experience
Healthcare call center experience
Familiarity with Therapy Source or Rehab Toolkit
Experience with insurance authorizations and benefits verification
Compensation and Benefits
Pay Rate: $18.00/hour
Duration: 5 months (Contract-to-Hire)
If eligible, benefits may include:
Medical, Dental, Vision
401(k) Retirement Plan (pre-tax and Roth options)
Health Spending Account (HSA)
Life & AD&D Insurance
Short- and Long-Term Disability
Transportation benefits
Employee Assistance Program (EAP)
PTO / Sick LeaveJob Type & Location
This is a Contract to Hire position based out of Columbus, OH.Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)Workplace Type
This is a fully onsite position in Columbus,OH.Application Deadline
This position is anticipated to close on May 25, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.