Administrative Manager

Job Description

William Raveis Real Estate, Mortgage & Insurance (WRRE) is the #1 family-owned real estate company in the Northeast and Florida. CEO William Raveis founded the luxury brokerage 50 years ago and has turned it into a real estate powerhouse with more than 4,400 talented sales associates across 140 offices. WRRE is the only privately held firm offering the most complete set of best-in-class services: from buying and selling with state-of-the-art marketing tools, to renovating and staging, to mortgage, insurance and closing services.

Summary:

This position provides marketing and administrative support to Sales Manager, Marketing Coordinator and Real Estate Agents.

Job Responsibilities:

Property Listings Management & Administrative Support

MLS (Multiple Listing Service) support.

Transaction management (SkySlope platform) auditing, training assistance, check scanning

M&T desktop check depositing and check printing.

Order For Sale Sign installation & removal for every Listing.

Professional Office Communications: Email, Yammer, Company Contests, Local Events.

Receptionist Duties; answer incoming calls and direct business appropriately.

Submit and track agent marketing reimbursements.

Facilities Management Support

Office A/P invoice processing via Concur platform.

Maintain and order office supplies.

Troubleshoot printer issues. Copier toner supplies.

Communication with Headquarters departments via KACE Ticketing System.

Marketing

Awareness & compliance of Company branding, social media and marketing standards.

Weekly Office Recap email.

Office window brochures; create, print and maintain with updated properties.

Assist the Marketing Coordinator with the Office’s Social Media account. Create & post to IG/FB per calendar.

Assist Sales Manager with planning and executing office events: sales meetings, lunch & learns, awards luncheon, annual fundraiser, holiday parties, etc. Create corresponding marketing materials: invitations, signage, QR code flyers.

Support for our Sales Associates with a variety of Marketing tasks & Company tools.

o Raveis.com, Moxi Present CMA agent web page support; profiles/bios, testimonials, adding videos.

o Raveis365+ Cloze – support agents in this contact database platform.

o General Social Media support for Sales Agents to effectively promote their brand across platforms.

o Marketing support using company templates on MAXA (online print and digital platform).

o General Marketing support for our Sales Associates.

o Log agent touch points into KACE Marketing Activities system.

New Agent Setup

Onboard new sales associates – Complete all items on the ‘New Hire’ onboarding ticket

Raveis 365 Overview and tool training.

Update office roster, cell phone and address lists.

Knowledge, Skills and Abilities:

Experience in Real Estate office environment, with a solid understanding of MLS systems

Bachelor's degree or equivalent work experience.

Proficiency in Microsoft 365 Suite

Social media experience.

Ability to prioritize; meeting shifting demands in a sales environment.

Ability to work autonomously. Responsible for making decisions at the local office and communicating closely with management. The ability to stand by those decisions when given a task, and to drive involvement with the agents.

Excellent written, editing and communication skills. Typing accuracy and speed on computer.

Strong customer service skills.

Physical Demands:

This position requires an individual to sit mostly at a desk, working on a computer. On occasion the position requires standing, reaching, bending, squatting and walking. The maximum requirement to lift is no more than 20 lbs.

Hours of work:

Part-time, Mon-Fri 10am-4pm... (6 hours per day)

Company Description

William Raveis Real Estate: A multi-billion-dollar company for real estate, mortgage, and insurance and the nation’s #1 independent family-owned real estate brokerage in the Northeast and Florida according to Real Trends. CEO William Raveis founded the luxury brokerage over 50 years ago and has turned it into a real estate powerhouse with more than 4,400 talented sales associates across 140+ offices. WRRE is the only privately held firm offering the most complete set of best-in-class services: from buying and selling with state-of-the-art marketing tools, to renovating and staging, to mortgage, insurance and closing services.

Part-time