Customer Care Representative

Project Manager

Duluth, Georgia - Onsite

We’re currently partnering with a growing organization seeking a Customer Care Specialist to join their team. This role is ideal for someone who enjoys working in a fast-paced, customer-focused environment while also supporting operational and planning functions across the business.

RESPONSIBILITIES:

• Managing customer orders and order entry within SAP

• Supporting invoicing and customer account activities

• Assisting with forecasting, planning, and inventory coordination

• Communicating with customers regarding order status, timelines, and updates

• Partnering cross-functionally with operations, supply chain, and internal teams to ensure smooth execution

• Maintaining accurate customer and order data within internal systems

EXPERIENCE:

• Experience in customer service, customer care, order management, or inside sales support

• SAP experience REQUIRED

• Strong organizational and communication skills

• Ability to manage multiple priorities in a fast-paced environment

• Experience supporting forecasting, planning, or supply chain processes