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Customer Service Representative Remote

Company:
ENCOMPASS GROUP
Location:
Jacksonville, FL
Pay:
46,000 to 86,000
Posted:
May 14, 2026
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Description:

We are hiring a Customer Service Representative to provide excellent support and assistance to our customers. The ideal candidate should have strong communication skills, a positive attitude, and the ability to resolve customer concerns professionally.

Responsibilities:

* Answer customer inquiries through phone, email, or chat

* Resolve customer complaints and provide solutions

* Maintain professional communication with clients

* Provide accurate information about company services

* Document customer interactions and feedback

* Ensure customer satisfaction at all times

Requirements:

* Strong verbal and written communication skills

* Customer service experience is a plus

* Ability to remain professional under pressure

* Basic computer skills

* Problem-solving and multitasking abilities

Job Type: Full-Time / Part-Time

Work Location: Remote / Work From Home

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