Customer Service/Receptionist

Job Description

Description:

Come join our team at Five Forks Animal Hospital. From the moment clients walk into Sugar Creek Animal Hospital, we want them to know that they have brought their pet to a safe place where they will be well taken care of. Our team is caring and compassionate, and they are committed to not only taking care of the pet's immediate needs, but to forging a long-lasting relationship with the client and their pet.

Veterinary Receptionist duties include:

Scheduling appointments for well, sick, and surgical appointments

Issuing invoices and receiving payments after appointments

Ensure lobby area remains clean and organized at all times

Able to demonstrate both care and empathy to human and animal clients

Greeting and welcoming each patient as they enter the clinic

Answering telephone calls and returning e-mails

Excellent organizational, time management, and multitasking abilities are required

Requirements:

Knowledge of animal behavior

Animal husbandry

Love of animals

Documentation skills

Analyzing information

Clinical skills

Use of medical technologies

Attention to detail

Patience

Verbal communication

Technical understanding

Full-time