MFH Operations Coordinator
米軍住宅運営コーディネーター
Preferred Candidate:
• 日本人スタッフ歓迎
• 米軍住宅 基地業務経験者歓迎
• スケジュール調整 顧客対応経験者歓迎
• 英語でのコミュニケーションが可能な方歓迎
歓迎条件
日本人スタッフ歓迎
米軍住宅または基地業務経験者歓迎
スケジュール調整および顧客対応経験者歓迎
英語でのコミュニケーションが可能な方歓迎
MFH Operations Coordinator
Location: Kadena Air Base
Start Date: June 1, 2026
Position Summary:
Operations and scheduling coordinator supporting Military Family Housing inspection operations for the U.S. Air Force on Okinawa. Responsible for inspection scheduling, resident coordination, tracking, documentation management, and operational support.
Core Responsibilities:
• Build/manage daily and weekly inspection schedules
• Coordinate resident access and appointments
• Manage appointment systems such as Waitwhile
• Respond to resident inquiries and scheduling issues
• Track completed, missed, and rescheduled inspections
• Maintain Excel inspection trackers and schedules
• Organize inspection photos and documentation
• Upload/manage files within SharePoint, OneDrive, and Teams
• Coordinate reporting support with Data Analyst team
• Escalate operational or resident issues to management
Required Qualifications:
• 5+ years supporting U.S. military installations
• Familiarity with Okinawa military housing areas and access procedures
• Strong customer service and communication skills
• Strong scheduling and organizational skills
• Microsoft 365 proficiency
• Ability to work independently and confidentially
• Ability to pass installation access requirements