Administrative Assistant

Job Description

Administrative Assistant

$19-22/hour Full-Time Mt. Airy, NC

Jay's Heating, Air & Plumbing is a growing, family-oriented HVAC and plumbing company proudly serving homeowners across North Carolina and Virginia since 2005. With a strong local reputation and hundreds of loyal customers, we've built our success by hiring dependable people who care about doing great work and supporting one another.

We're currently looking for an organized, adaptable, and team-focused Administrative Assistant to support our office and operations teams. This is a great opportunity for someone who enjoys variety in their day, thrives in a fast-paced environment, and wants to grow with a stable, well-established company.

Why Join Jay's?

Company-paid medical and life insurance for full-time employees

Dental and vision insurance available

Monday-Friday schedule - no weekends

Family-oriented, supportive work environment

Long-term career growth opportunities

Ongoing training and development

Established company with a strong reputation in the community

Team culture where employees are appreciated and supported

Schedule

Monday - Friday; 8:00 AM - 5:00 PM

What You'll Do

As an Administrative Assistant, you'll help keep daily office operations running smoothly while supporting multiple departments throughout the company.

Responsibilities include:

Answering incoming calls and assisting customers professionally

Supporting scheduling and coordination for service and install teams

Assisting dispatch and call center teams during busy periods

Preparing install and close-out paperwork for completed jobs

Assisting with rebates, warranties, inspections, registrations, and permits

Supporting accounts payable/receivable with administrative tasks and data entry

Assisting with customer follow-ups and maintenance reminders

Maintaining organized records, licenses, certifications, and compliance documents

Providing cross-department support as business needs change

Helping maintain internal processes and procedures

Assisting with general office tasks and special projects as needed

What We're Looking For

High school diploma or equivalent required

2+ years of administrative or office support experience preferred

HVAC, construction, or trades experience is a plus

Strong organizational and multitasking abilities

Excellent customer service and communication skills

Comfortable working in a fast-paced environment

Proficient with Microsoft Office and general office systems

Experience with service software is helpful but not required

Detail-oriented, dependable, and professional

Positive attitude and team-player mentality

Full-time