Customer Service Representative - State Farm Agent Team Member

Job Description

Benefits:

$200.00 Health Insurance Stipend

Birthday Pay

Holiday Pay

3% Match for Retirement Plan

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Why here at Mike Meyer State Farm? After Graduating from U of I, I started working for a State Farm Agent in Lombard IL in 1987. I am a highly competitive Tennis player that is driven by challenges. State Farm is in my blood since I was born of a State Farm Agent. I am closely tied to this position since I had performed all of them for 5 years before I was awarded an agency in 1992. I come from the Chicago suburbs, have lived in the city of Chicago and have resided in Morris since 1996.

ROLE DESCRIPTION:

At the Mike Meyer State Farm Agency, I'm looking to train a caring, competent team member to help our clients make the best insurance decisions and provide the highest customer satisfaction. We are looking for a licensed producer but would be willing to work with a highly motivated team member to achieve this requirement.

As Insurance Account Representative - State Farm Agent Team Member for Mike Meyer - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.

Assist customers with policy changes and updates.

Process insurance claims and follow up with customers.

Maintain accurate records of customer interactions.QUALIFICATIONS:

Communication and interpersonal skills.

Detail-oriented and able to multitask.

Previous customer service experience preferred.

Full-time