Education Services Specialist

Job Description

Education Services Specialist

Location: Multiple CONUS and OCONUS Army installations

Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, military, and commercial marketplaces. SRI is seeking an experienced Education Services Specialist (ESS).

Overview: Strategic Resources, Inc. (SRI) is seeking Education Services Specialists to support the Army Continuing Education System (ACES). ESS personnel provide academic counseling, education planning, and program support services to Soldiers and eligible Army community members. This role supports Soldier readiness and career development by assisting clients in pursuing educational opportunities, credentialing programs, and career pathways. Military spouses, veterans, and individuals with experience supporting military communities are strongly encouraged to apply.

Key Responsibilities

Provide individual and group counseling on Army education programs and services

Assist Soldiers in developing Individual Education Plans (IEPs) aligned to career goals

Advise clients on tuition assistance, GI Bill benefits, financial aid, and scholarships

Assist with college admissions applications and education program enrollment

Document counseling sessions in Army education management systems

Conduct education program briefings and outreach events

Support education center operations and special events (college fairs, graduations, etc.)

Coordinate with Education Services Officers (ESO) and other installation personnel

Qualifications

Bachelor’s degree required (education, counseling, or related field preferred)

Experience providing academic advising, counseling, or education program support

Familiarity with military education programs preferred

Strong interpersonal and customer service skills

Ability to manage multiple clients and maintain detailed documentation

Preferred

Experience supporting Army ACES or military voluntary education programs

Knowledge of GoArmyEd or ArmyIgnitED systems

Full-time