Customer Service Agent

Job Description

The Customer Service Agent position offers personal and professional growth opportunities. Successful candidates will learn various insurance products and help existing clients meet their insurance needs.

JOB DUTIES

Conduct annual reviews with existing clients and offer additional products as needed. Process applications, changes and related forms. Prepare and present quotes. Accept and document customer payments. Maintain client files and record all transactions. Report claims and track resolutions. Prepare and oversee individual client’s insurance portfolios.

QUALIFICATIONS

Equivalent to a high school education minimum. One – two years post-secondary education in business or insurance experience preferred. Must hold a valid driver’s license. Must obtain insurance license and maintain continuing education hours meeting the State Insurance Department requirements if license is not currently held. Working knowledge of personal computers and the suite of Microsoft Office products. Must be accurate and detail oriented. Ability to interact effectively with customers, management and co-workers. Ability to work in a team atmosphere and independently. Will provide unmatched customer service and exhibit the core values of Cornerstone Bank.

WE OFFER:

Vacation and Paid Time off Days

Paid Holidays

Retirement plan contribution

Life Insurance and Long Term Disability Insurance

Health, Dental & Vision Insurance

Career growth potential

Bonus programs

Family atmosphere

Cornerstone Bank is an Equal Opportunity Employer/Veterans/Disabled.

Full-time