Sales Account Representative

Job Description

Opiquad, LLC is a dynamic Internet Service Provider and technology solutions company delivering reliable, high-speed connectivity, cloud services, cybersecurity, and managed IT solutions to consumers and businesses across rural and metropolitan areas. We create exciting opportunities across technical, operational, customer success, and growth roles that challenge your skills, fuel innovation, and accelerate your career. We’d love to hear from you!

Opiquad’s mission is to connect, secure, and advance businesses with affordable, high-performance technology solutions. Through our fiber, fixed wireless, UCaaS, cloud, and cybersecurity offerings, we empower organizations to thrive in the digital age—especially in underserved communities.

We are committed to:

Bridging the digital divide with robust connectivity in rural and metro areas

Driving economic and social prosperity by enabling local businesses to compete and grow

Digital R-innovation - taking legacy or traditional setups (especially in rural/established markets) and modernizing them with high-performance, secure, and scalable technology.

As we expand our footprint across America, we’re seeking talented, creative problem-solvers with a collaborative mindset and a passion for customer service to join our team. We’re building a nurturing, supportive, and results-driven culture where employees grow personally and professionally alongside a company that’s transforming how America connects.

And now is where you come in.

We are seeking a Sales Account Representative (SAR)

Candidates must live in a reasonable and commutable proximity to Elgin, IL and will be working in a challenging, fast-paced, and exciting in-office environment.

Position will report to: Chief Revenue Officer

The position is a unique opportunity to

Join a company that designs, builds, and operates new-technology-based telecom networks, UCaaS, cloud, and cybersecurity solutions in the residential, business, education, healthcare, and government markets.

Work in a fun, challenging, entrepreneurial, and rewarding environment that champions the highest levels of integrity and reliability.

Establish and maintain strong relationships with customers, establish new business partners, attend local events, and serve as local customer advocate to ensure customer satisfaction.

Demonstrate your customer-focused sales expertise in providing solutions and services.

What you will be doing

Cultivating and maintaining key business-to-business (B2B) relationships with accounts within your market.

Cultivating new business-to-consumer (B2C) relationships.

Conducting daily field prospecting activities and maintaining a “Hunter” mindset.

Developing and leading sales pipeline, prospecting and assessing sales, and moving a large number of transactions simultaneously through the sales pipeline.

Maintaining a thorough and ongoing understanding of products and services available in your market.

Serving as primary contact with customers and directing workflow to ensure customer satisfaction by quickly and effectively handling all customer issues.

Communicating effectively with other sales, engineering, and business development team members to help deliver the right strategy and solution.

Evaluating the business climate including the competition and providing ongoing reports to management (have an “ear to the ground”).

Generating sales plans and sales reports for presentation to management.

Participating in bottoms-up sales forecasting to determine Key Performance Indicators (KPI’s).

Participating in 15-minute daily action calls.

Coordinating sponsorship and participation in area events while executing on-site visibility and promotion to cultivate new customers.

Performing other related duties as assigned by management.

What you will need

At least 2 years of direct (B2B) sales experience.

Experience prospecting organizations while effectively engaging initial points of entry and quickly navigating the conversation to key stakeholders (getting past the “gatekeeper”).

A demonstrated ability to develop business opportunities in new accounts and expand revenue in existing accounts.

Consistently overachieving sales goals.

A coachable, entrepreneurial spirit and an aptitude to learn and apply new sales skills.

Strong communication, interpersonal, and presentation skills.

Demonstrated ability to work with CRM systems, Ticketing systems, MS Office, and Email.

Valid driver’s license, a safe driving record, car insurance, reliable vehicle, and the availability to travel frequently.

What will give you an advantage

Membership in service organizations (ie. Kiwanis, Rotary, Optimists, Moose, Elks, Jr. Chamber, etc.)

Background in selling intangible products and services.

Passionate about serving the unserved or underserved.

Track record of participation in area events/festivals/venues.

Interest in motorsports. We like speed and teamwork.

Core Competencies

Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time; Manages own schedule to maximize efficiency.

Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Understands to ask the right questions to get the desired response.

Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet the customers level of understanding; Presents numerical data effectively; Able to read and interpret written information.

What we offer

Core values that embody teamwork, integrity, and excellence.

A super talented team who values hard work, success, and fun.

Work/Life Balance

Premium health benefits (medical, dental, vision, etc.)

Flexible and generous PTO schedule + paid holiday schedule

Generous compensation package

401K program

Opportunities for career advancement.

Diversity & Inclusion

As part of our values, we are committed to supporting inclusion and diversity at Opiquad. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

Full-time