Entry-level Call Centre Assistant at Momentum Marketing

We are looking for a confident and customer-focused Entry-Level Call Centre Assistant to join our growing marketing team. This is an excellent opportunity for someone at the beginning of their career who enjoys communicating with people and wants to gain hands-on experience in customer service, lead generation, and campaign support.

You will engage with customers, support marketing campaigns, and help create positive customer experiences through professional communication.

Key Responsibilities

Handle inbound and outbound customer calls professionally

Support marketing campaigns through customer outreach and engagement

Provide information about products, services, and promotions

Assist with lead generation and appointment setting activities

Maintain accurate customer records and call notes

Resolve customer enquiries and escalate issues when necessary

Work collaboratively with the team to achieve campaign goals What We're Looking For

Strong verbal communication and listening skills

Friendly, confident, and professional telephone manner

Positive attitude and willingness to learn

Customer-focused mindset

Ability to work in a fast-paced, team-oriented environment

Basic computer and organisational skills What We Offer

Full training and ongoing mentorship

Supportive and energetic team environment

Clear progression opportunities within the company

Hands-on experience in customer service and marketing campaigns

Opportunity to work with a variety of brands and clients Ideal Candidate

This role is perfect for someone who is:

Starting their career in customer service, marketing, or sales

Confident communicating with customers over the phone

Motivated, organised, and eager to grow

Interested in long-term career development