IT Support Assistant / Full Time
Description:
IT Support Assistant / Full Time
Wesley Commons - Greenwood, SC 29646
Overview
Position Type Full Time
Description
We are currently seeking a full time, reliable, and skilled IT Support Assistant to join our team at Wesley Commons! This is a hands-on position that combines on-site troubleshooting with remote user assistance - perfect for someone with basic networking IT experience and a customer-first attitude!
Key Responsibilities:
Troubleshoot electronics, including televisions, phones, and associated devices
Providing hardware and software support to Wesley Commons and providing technical assistance to residents, employees, and admin staff.
Communicate clearly with end users to resolve technical issues
Basic networking needs
Other job duties as assigned
Qualifications
Requirements:
Strong troubleshooting and problem solving skills
Excellent communication and customer service skills
Proficient in MS Office applications
Proficient with Apple, Android, Windows 10, and Windows 11 operating systems
Ability to multi-task
Experience or IT networking education preferred