Job Summary
The Integration Engineer - IV will be responsible for designing, implementing, and maintaining enterprise event management and integration solutions. This role focuses on optimizing IBM Netcool/Omnibus platforms, ensuring seamless integration with enterprise systems, and supporting high-availability environments. The ideal candidate will have strong experience in event management, system administration, and automation within a complex IT infrastructure.
Key Responsibilities
Design, implement, and maintain IBM Netcool/Omnibus infrastructure for enterprise event management
Configure and optimize ObjectServer, probes, triggers, and automation processes
Develop event correlation rules, filters, and enrichment policies to improve alert quality
Monitor system performance and implement tuning strategies for optimal operation
Manage integration with multiple monitoring tools and enterprise systems
Administer Linux environments supporting Netcool/Omnibus components
Support database operations related to Netcool backend systems using Oracle
Implement high availability and disaster recovery solutions
Perform system upgrades, patching, and maintenance activities
Troubleshoot complex issues across event management and integration systems
Develop integrations using APIs, webhooks, and scripting languages
Automate workflows to enhance event processing and incident management
Collaborate with cross-functional teams to onboard new monitoring sources
Maintain technical documentation, standards, and operational procedures
Participate in change management and governance processes
Required Qualifications
5+ years of experience with IBM Netcool/Omnibus (ObjectServer, Probes, Gateways)
Strong understanding of Netcool architecture including OMNIbus, Impact, WebGUI, and message bus
3+ years of Linux system administration experience
Working knowledge of Oracle databases including SQL and basic administration
Proficiency in scripting languages such as Bash, Python, or Perl
Experience with event correlation and alert management techniques
Knowledge of network protocols such as SNMP, Syslog, and REST APIs
Understanding of enterprise IT infrastructure and monitoring concepts
Strong problem-solving, analytical, and communication skills
Ability to work independently and in team environments
Preferred Qualifications
Experience integrating monitoring tools such as Dynatrace with Netcool
Experience integrating with ITSM platforms such as ServiceNow
Knowledge of observability tools such as Splunk or Control-M
Experience with webhook architectures and REST API integrations
Familiarity with IBM Cloud Pak for AIOps
ITIL certification or equivalent knowledge
Bachelor's degree in Computer Science, Information Technology, or related field