houskeeping supervisor

Company Description

Open Door Hotels is redefining hospitality with its growing portfolio of boutique hotels, villas, and homestays in Goa and beyond. Focused on creating memorable guest experiences, our properties blend modern comfort, thoughtful design, and local culture. With a vision of building India’s most trusted hospitality network, we utilize technology and data-driven operations to deliver seamless discovery and exceptional service. Committed to sustainability and community support, Open Door Hotels sets itself apart by offering transparent operations and unique, locally-inspired stays. Join us in opening doors to enriching journeys and unforgettable experiences.

Role Description

This is a full-time, on-site role located in Candolim for a Housekeeping Supervisor. The Housekeeping Supervisor will oversee and manage all housekeeping operations, ensuring cleanliness, hygiene, and organization across the property. Responsibilities include supervising housekeeping staff, conducting quality checks, training team members, scheduling, ensuring the timely replenishment of supplies, and addressing guest requests related to housekeeping. The role requires maintaining high standards of service and supporting an efficient and welcoming environment for guests.

Qualifications

Proven experience in housekeeping supervision or similar roles, with strong organizational and leadership abilities

Attention to detail and knowledge of cleaning practices, hygiene standards, and equipment

Excellent communication, interpersonal, and conflict-resolution skills to manage staff and address guest concerns

Ability to create schedules, oversee supply inventory, and ensure staff efficiency

Commitment to maintaining high levels of cleanliness and guest satisfaction

Familiarity with health and safety regulations

Proficiency in using basic housekeeping software is an advantage

Diploma or degree in hospitality management or a related field is preferred