Service Appointment Coordinator

Service Appointment Coordinator

Germain Honda of Dublin

Dublin, OH

Full-Time

Pay based on experience

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

As an Appointment Coordinator, you are responsible for efficiently scheduling and confirming appointments for the service department. This role requires excellent communication skills and attention to detail to ensure a seamless experience for the customer.

Responsibilities:

Schedule and confirm service appointments

Manage appointment calendar and follow-up with customers

Answer phone calls and respond to emails regarding appointments

Coordinate with service advisors and technicians

Requirements:

Excellent communication skills

Previous experience in customer service is a plus

Knowledge of automotive service industry preferred

Attention to detail and organizational skills

Prompt and courteous demeanor

Positive and hardworking personality

Strong computer skills

Germain Offers:

Comprehensive Coverage & Health, Dental and Vision Insurance

401(k) Savings Plan with Employer Match

Paid Vacation/Company Holidays

Competitive Wage Plans

Ongoing Professional Development and Internal Promotions

Company Outings and Activities

Employee Discounts

Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.