Remote Technical Support Specialist - Digital Solutions

Cengage Group is looking for a support specialist to assist customers using their digital solutions in a work-from-home role.

Key responsibilities include providing technical support, troubleshooting issues, and maintaining detailed records of customer interactions.

Applicants should be high school graduates with strong analytical skills, proficiency in Microsoft systems, and the ability to work both independently and as part of a team.

Benefits include vacation accrual, 401k, and healthcare coverage starting day one.

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