Organizational Change Management Consultant

OCM Consultant

The OCM Consultant position offers a highly motivated individual the opportunity to influence the success of IT projects around the globe. The OCM Consultant is an individual contributor in Duracell’s global IT Change Management Office and will play a key role on a project team to ensure the initiative meets objectives on time and on budget by ensuring employee readiness and adoption.

This role will work through many others in the organization to succeed. The OCM Consultant will interact with executives and senior leaders in helping them fulfill their role of change sponsor. The change manager will also provide direct or indirect support to managers and supervisors as they help their targeted stakeholder groups through change transitions.

As an OCM Consultant your essential duties and responsibilities may include:

Apply a structured methodology and lead change management activities

Support communication efforts

Assess the change impact before, during and post project by conducting impact analyses, assess change readiness and identify key stakeholders.

Complete change management assessments

Identify and manage anticipated resistance

Consult and coach the project team

Create actionable deliverables for change management levers as suited for the project: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan

Support and engage senior leaders

Coach managers and supervisors

Identify, analyze and prepare risk mitigation tactics

Integrate change management activities into project plan

Collaborate on efforts to design and deliver anticipated project training programs

Coordinate efforts with other specialists

Evaluate and ensure user readiness

Manage stakeholders

Track and report issues

Define and measure success metrics and monitor change progress

Support Hypercare/ post project close out via retrospectives and sharing lessons learned

Additional responsibilities may include:

Support organizational design and definition of roles and responsibilities

Support change management at the organizational level

Monitors the implementation of change management to ensure the disruption of normal business operations is minimized

Acts as a change agent to implement and manage best practices across the IT organization.

Skills and Experience

Required:

A solid understanding of how people go through a change and the change process

Experience and knowledge of change management principles, methodologies and tools, with at least 2 years’ experience leading change initiatives

Exceptional communication skills, both written and oral

Minimum 3 years of experience delivering change management in support of process or technology implementations/transformations

Project management experience; managing and completing projects efficiently and effectively in a high-paced, deadline-driven environment

Exposure to the consumer product industry

Innovative, creative, curious mindset, and passion for learning about, experimenting with and championing new approaches, platforms, and technologies

Flexible in dealing with changing priorities and comfortable with ambiguity

Experience handling sensitive situations and confidential information with discretion

Ability to establish and maintain strong relationships across a highly matrixed organizational structure of multi-disciplinary teams

Works independently with a proactive approach and the ability to self-manage

Works effectively at all levels in an organization, working collaboratively with and through others

Acute business acumen and understanding of organizational issues and challenges

Strong communicator, both written and oral

Excellent active listening skills

Ability to influence others and move toward a common vision or goal

Resilient and tenacious with a propensity to persevere

Forward looking with a holistic, strategic approach

Organized with a natural inclination toward executing on schedule

Skilled with problem solving and root cause identification.

Preferred:

Minimum 1 year of experience on large-scale implementations/transformations in a global enterprise environment similar to Duracell

Training or certification in organizational change management

Experience on a Salesforce project

Management consulting experience, especially in the disciplines of change management or organizational effectiveness and transformation.