Processing Assistant IV - Self-Sufficiency Unit - Non-Emergency

Salary: Depends on Qualifications

Location : 304 South Morgan Street, Roxboro, NC

Job Type: Full-time

Job Number: 2026-00045

Department: Department of Social Services

Opening Date: 05/06/2026

Closing Date: 5/20/2026 5:00 PM Eastern

Salary Grade: 107

Hiring Salary Range: $36,268 - $46,473 annually

Hours: 8:30 AM - 5:00 PM; Monday - Friday

"Everything is Better in Person"

Summary Objective

Join our team and make a meaningful difference for children, adults, and families in our community.

If you're a compassionate, dedicated, and highly skilled person who's been looking for a role where your ideas are heard, your work has visible impact, and your professional and personal growth is valued, consider building your future with us.

Person County Department of Social Services is seeking a detail-oriented and service-driven professional to join our team as a Processing Assistant IV within the Self-Sufficiency Unit. This position plays a vital role in supporting community members by ensuring access to Non-Emergency Medical Transportation, a critical service that helps individuals attend essential medical appointments, or providing gas vouchers and ensuring that services are delivered efficiently and in compliance with policies.

The ideal candidate will have a strong commitment to customer service, an eye for detail, and the ability to manage multiple responsibilities simultaneously in a fast-paced environment. This position offers the opportunity to contribute meaningfully to the well-being of individuals and families within the community.

For the detailed job description, click

To learn more about the Department of Social Services, click

The starting salary will be determined with consideration given to both the candidate's educational background and relevant work experience.

Must possess a valid driver's license and have an acceptable driving record per County policy.

This is a non-exempt position working 37.5 hours weekly/1950 hours annually.

Essential Functions

The essential functions listed below are those that represent the majority of time spent working in this position. Management may assign additional functions related to the type of work of the class as necessary.

Enter authorizations for transportation assistance in the tracking system

Review bills and authorize payment for contracted transportation and vendors.

Organize and store payment records for auditing and monitoring purposes

Check and monitor voicemails daily

Calling medical providers

Tracking gas voucher spreadsheet

Entering/tracking missing gas vouchers verifications and PATS no shows

Mailing No Show letters to clients

Tracking Med Trans Stats (calls, gas vouchers and PATS rides)

Verifying clients' approval in NC Tracks

NEMT quarterly reports

Attend quarterly Transportation Advisor Board meetings

Other tasks as needed

Minimum Education and Experience Requirements

Graduation from high school and demonstrated possession of knowledge, skills, and abilities gained through at least two years of office assistant/secretarial experience.

or an equivalent combination of training and experience.

Special Certifications and Licenses

None.

Person County conducts pre-employment screening on candidates. Job offers are conditional pending the following:

A pre-employment drug screen for all candidates. Positions designated by Person County as Safety Sensitive are also subject to random drug and alcohol testing.

A background check for all candidates. Some positions also require a credit check.

Additional screening and testing required for some positions.

Within 3 days of the start of your employment with the County, you must be able to provide proof of your eligibility to work in the US.

Person County Government is an Equal Opportunity/E-Verify Employer

Person County Government offers a wide range of employee benefits for full-time employees.

Employee Benefits

NC STATE RETIREMENT SYSTEM

Employee contributes 6% of pre-tax salary and county contributes 14.39% for county employees and 16.08% for law enforcement effective 7/1/2024.

EMPOWER 401K & 457

County contributes 5% of your salary into the 401k and you can contribute up to 80% of your compensation or up to $17,500.

No county contribution for part-time

PAID LEAVE

ANNUAL LEAVE

0-2 years - 12 days per year

3-4 years - 15 days per year

5-9 years - 17 days per year

10-14 years - 20 days per year

15-19 years - 22 days

20+ years - 25 days per year

SICK LEAVE

12 days per year

HOLIDAYS

12 paid holidays per year

PARENTAL LEAVE

30 paid days of new parent leave

VOLUNTEER LEAVE

Up to 24 hours of paid time off per fiscal year to volunteer with a public educational

institution or non-profit organization.

WELLNESS DAY

1 day per year

PAY PROGRAM

MERIT INCREASES - Annual increases based upon performance (up to 3%)

LONGEVITY PAY (Part-time & full-time)

Based on years of service

1 year, but less than 5 years - .50% of annual salary

5 years, but less than 10 years - 1% of annual salary

10 years, but less than 15 years - 2% of annual salary

15 years, but less than 20 years - 3.25% of annual salary

20 years, but less than 25 years - 4.5% of annual salary

25 years or more - 5.75% of annual salary

TUITION REIMBURSEMENT PROGRAM

Employees may be reimbursed for eligible expenses up to a total of eight hundred dollars ($2,500) per fiscal year

CERTIFICATIONS

1.5% salary increase per advanced certification pertaining to the job

DIRECT DEPOSIT

Person County Government employees are paid bi-weekly with Direct Deposit

WELLNESS PROGRAMS

COUNTY EMPLOYEE GYM

$25 membership fee per year for full-time or $50 for part-time public safety employees at the Sheriff's Dept. or EMS whose position requires you to be "fit for duty".

WALK OR WORK OUT PROGRAM

The County allows employees to be physically active three times a week for 45 minutes

PERSON COUNTY SAFETY

Person County is committed to conducting all operations as safely and efficiently as possible. The safety of all employees and the general public, both inside and outside our facilities, is of great importance and one of our major goals.

INSURANCE

HEALTH INSURANCE - HSA - CIGNA - (County contributes $1,200 to HSA account - pro-rated by insurance effective date)

Employee - $0.00/month

Employee + 1 child - $217.80/month

Employee + children - $283.14/month

Employee + spouse - $806.95/month

Family - $1,062.86/month

HEALTH INSURANCE - TRADITIONAL PLAN - CIGNA

Employee - $54.45/month

Employee + 1 child - $435.60/month

Employee + children - $522.72/month

Employee + spouse - $1,324.87/month

Family - $1,721.48/month

DENTAL INSURANCE

Employee - $0.00/month (County pays 100% premium)

Employee + child(ren) - $54.91/month

Employee + spouse - $38.11/month

Family - $94.27/month

VISION

Employee - $7.28/month

Employee + child(ren) - $16.62/month

Employee + spouse - $14.54/month

Family - $25.62/month

LIFE INSURANCE

$10,000 Policy provided by the County

Supplemental Life Insurance available for $25,000 to $100,000 policies

SUPPLEMENTAL POLICIES

AFLAC

?MET LIFE CANCER

FSA (MEDICAL/CHILD CARE)

MASS MUTUAL WHOLE LIFE

SHORT/LONG-TERM DISABILITY

01

This application is the official document (not your resume) that will be reviewed to determine the next step in the process. Did you fully complete the work experience section of this application? Failure to complete the work experience section will lead to an incomplete application. Please note that initialing this section results in an incomplete application.

Yes

No

02

Did you attach your resume and cover letter?

Yes

No

03

Did you fully complete the education section of this application? Failure to complete the education section will lead to an incomplete application. Please note that initialing this section results in an incomplete application.

Yes

No

04

Did you list your current or most recent employer on your application?

Yes

No

Required Question