Retail Operations Specialist, Chermside

Are you a conscientious and innovative person with a passion for excellence? We're on the lookout for a Retail Operations Specialist to lead operations at our dynamic store in Chermside.

You'll be the behind-the-scene's maestro, orchestrating the seamless flow of operations. Your mission? To safeguard our stock and cash, empower teams with the latest policies, and ensure our business requirements are not just met, but exceeded.

Day in the life of a Retail Operations Specialist at Optus

Mastering all operations, championing stock control, and orchestrating the store's rhythm

Backing up our Store Manager, ensuring every operational and financial goals are met

Keeping the safety torch ON, training teams with precision processes and WH&S compliance

Collaborate with colleagues, ensuring everyone's in sync with operational shifts.

It starts with you!

Your communication skills, both written and verbal, are legendary

Launching initiatives, making strategic plans, and solving problems? It's your superpower!

Building bridges comes naturally. You'll thrive in our diverse team

You're the guiding light, dedicated to developing your peers

Details are your forte - nothing escapes your eagle eye

Perks we love at Optus

Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.

Embrace what matters most with a paid Connected Day each year to focus on culture, family, health, community, or whatever’s important to you.

We support growing families, with inclusive paid parental leave (up to 14 weeks for primary caregivers)

Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.

Build meaningful connections through employee-led networks and diversity initiatives like Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+).

Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

Flexible working arrangements – talk to us about how this role can be flexible for you

Intrigued – but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit