Item MDM Operations Specialist

Commercialization Change Order Process Designer

The employee is responsible for engaging in Commercialization Change Order (CCO) process design, reviews, and process collaborations with various stakeholders to ensure effective implementation of Change Order on different plants across AC Power, DC Power, and Thermal NA. The employee will collaborate with MAKE-CCO, BUY-CCO, Operations, and IT teams to propose and implement continuous improvement projects as it relates to the CCO process. This role supports various aspects of plant-to-plant Product Extensions, NPDI, and works cross-functionally to provide operational support to drive excellence throughout Vertiv North America.

Responsibilities

Identify areas of opportunity in current Make/Buy CCO processes and propose solutions, providing detailed analysis of proposal and potential time, money, or rework savings

Participate in and provide support to teams focusing on system enhancements- identify areas of need for User Acceptance Testing and test scenarios

Collaborate cross-functionally to drive down item activation turnaround time without impacting data integrity

Maintain documented process instructions and update timely

Support Operations in prioritizing high-visibility CCOs to minimize customer impact and promote a "Customer-First" mindset

Assist in measuring and reporting group KPIs, ensuring accuracy in reporting by gathering, scrubbing, and manipulating data to generate reporting models

Support Product Extensions and NPDI projects with a focus on item extension, activation, and BOM completeness/readiness

MDM Operations Support

Understand and provide subject matter expertise on process improvement strategies, impacts, and outcomes

Justify process improvement proposals with data- money, time, and rework

Speak to the fine-details of system enhancements and use solid system-understanding to suggest necessary test scenarios

Target a reduction in CCO turnaround time by:

Identifying areas for automation

Reduce number of manual touchpoints

Reduce variables driven by cross-functional teams (i.e. time to quote, routing setup, cost confirmation, etc.)

Ensure CCO documentation stays up-to-date to use as a reference for cross-functional teams to reference in regard to the CCO process

Communicate high-priority CCOs with Make/Buy CCO teams and follow CCOs through to implementation/item activation

Analyze current reporting structures and minimize repetitive reporting

As processes develop, identify new KPIs for measuring and ensure accuracy in reporting on KPIs/escalations

Utilize Item Workbench to support Product Extensions and ensure correct item setup

Qualifications

Intermediate MS Excel Knowledge

Intermediate MS PowerPoint Knowledge

Strong Written and Communication Skills

Experience in Using ERP System

Basic Knowledge and Experience on Bill of Materials Management and Item Creation on ERP Systems, Product Development, Production Methods, Product Lifecycle, and Stage Gate Process

Knowledgeable in Oracle Product Development Module and Oracle E-business Suite, or other Oracle Based Configuration Tools

Strong Background in System Enhancements and Improvements

Knowledge and Experience in Using Power BI

Education and Certifications

Bachelor's Degree in Business or Engineering, or Equivalent Work Experience

Physical & Environmental Demands

No Special Physical Requirements

Time Travel Required

10%

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

Our Core Principals: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

Our Strategic Priorities

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

Our Behaviors

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

Promote clear & transparent communication

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $10 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

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