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Event Customer Service Representative - Entry Level

Company:
G.E.M. Co
Location:
Hampton, VA, 23666
Pay:
17USD - 22USD per hour
Posted:
May 10, 2026
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Description:

Job Description

We are a fast-growing events and marketing firm, dedicated to creating unforgettable experiences. We don’t care about a long list of past jobs—we care about your potential. If you are outgoing, creative, and love working with people, we want to help you build a professional career from the ground up.Why Entry-Level Candidates Love Working With Us:

100% Paid Training: No experience? No problem. Our mentorship program teaches you everything from marketing strategy to public speaking.

Rapid Career Growth: We hire from within. Most of our leadership team started in this exact role.

Vibrant Culture: Forget the boring office cubicle. Join a team that thrives on high energy, collaboration, and weekly team-building events.

Work-Life Balance: We offer flexible scheduling, making this an ideal fit for students, recent grads, or anyone needing a career change.What You’ll Be Doing (The Role):

As an Event Assistant, you are the face of our clients. You’ll be on the ground at local promotional events across the local area, making sure every customer walks away with a smile.

Engage & Connect: Interact with a diverse range of consumers at on-site events to build brand awareness.

Customer Excellence: Provide outstanding, high-energy service that leaves a lasting impression.

Campaign Support: Assist in the execution of marketing initiatives and promotional displays.

Collaborate: Work closely with a team of "go-getters" to ensure every event is a massive success.Who You Are (The Qualifications):

The "People Person": You are energetic, positive, and genuinely enjoy talking to new people.

The Communicator: You can explain ideas clearly and handle different personalities with ease.

The Student of the Game: You are eager to learn, open to feedback, and hungry for professional development.

The Local: Must be able to commute to event locations in and around Hampton, VA.

Bonus points (but not required): Background in retail, restaurant, hospitality, or campus leadership.Perks & Benefits:

Competitive Pay: Hourly/Salary options plus performance-based bonuses.

Travel Reimbursement: We cover your travel for on-site event locations.

Networking: Meet industry leaders and gain hands-on marketing experience.

Social Environment: A supportive, inclusive, and fun team culture.Who Should Apply?

This is the perfect "first step" for:

Retail Associates tired of the mall and looking for professional growth.

Restaurant & Hospitality Staff looking for more consistent hours and a career path.

Recent College Graduates seeking hands-on experience in Marketing or PR.

Career Changers who want a work environment that is active and social.

Full-time

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