Leasing Coordinator (Part-Time) - Luxury Senior Living

Job Description

Support the Experience Behind Every Move-In at Prime Independent Living Carolina Coast! (Part-Time)

Prime Independent Living, a premier luxury Independent Living community, is seeking a detail-oriented, relationship-driven Part-Time Leasing Coordinator to support our sales efforts and create a seamless experience for prospective residents and their families.

This role is ideal for someone who thrives in a people-focused environment and enjoys balancing organization, communication, and hospitality-while working a consistent, structured part-time schedule.

If you're naturally warm, highly organized, and love being part of a team that creates meaningful experiences, this is a unique opportunity to make an impact.Why Join Prime?

Consistent Part-Time Schedule (3 Days/Week) – Structured, reliable schedule with meaningful impact

Luxury Independent Living Environment – Be part of a hospitality-driven, high-touch community

Collaborative Team Culture – Work alongside a supportive Leasing Director and leadership team

High-Impact Role – Play a key part in the prospect and resident journey

Purpose-Driven Work – Help seniors and their families navigate an important life transitionResponsibilitiesLead Management & Sales Support

Support the Leasing Director in managing inquiries and ongoing prospect follow-up

Respond to phone, email, and in-person inquiries with professionalism and warmth

Maintain consistent outreach with prospects, including nurturing long-term leads

Accurately track all activity and communication within the CRM system

Help ensure timely, organized, and consistent engagement throughout the sales processTours & Prospect Experience

Coordinate, schedule, and confirm community tours

Assist with discovery conversations to understand prospect needs and timing

Support and conduct tours as needed, delivering a welcoming and engaging experience

Ensure all tour materials and spaces are prepared and presentation-readyMove-In Coordination

Assist with collecting and organizing all required residency documentation

Coordinate key steps in the move-in process, including scheduling and communication

Ensure paperwork is complete, accurate, and submitted on time

Guide families through next steps with clear, proactive communication

Partner with internal teams to ensure a smooth and positive move-in experienceMarketing, Outreach & Events

Assist in planning and executing on-site events, including RSVP tracking and follow-up

Support outreach efforts such as email campaigns and community relationship-building

Help maintain marketing materials to ensure brand consistency

Participate in events that drive engagement and lead generationAdministrative & CRM Support

Maintain organized digital and physical prospect files

Track inquiries, appointments, and sales activity for reporting

Assist in preparing sales and marketing reports

Support day-to-day administrative needs of the leasing teamHospitality & Customer Experience

Create a warm, welcoming, and professional experience for all visitors and families

Ensure the community and tour path are consistently presentation-ready

Uphold Prime's hospitality-driven culture in every interactionQualifications

1–3 years of experience in sales, leasing, hospitality, healthcare, or senior living preferred

Strong communication skills with the ability to build trust and rapport quickly

Highly organized with strong attention to detail and follow-through

Comfortable managing multiple priorities in a fast-paced environment

Self-motivated, proactive, and service-minded

Experience with CRM systems and Microsoft Office preferred

Professional presence with a polished, customer-facing demeanor

Passion for working with older adults and their familiesSchedule & Requirements

Part-time, onsite role (3 days per week)

Schedule determined in partnership with leadership and based on community needs

Some availability for occasional evenings or events may be requested

Valid driver's license and reliable transportation requiredJoin Prime Independent Living - Where Every Detail Shapes the Experience

At Prime, we believe the journey matters just as much as the destination. As a Leasing Coordinator, you play a vital role in creating a seamless, thoughtful, and welcoming experience for every future resident.

Part-time