Culinary Receiver (Overnight) - Dollywood Theme Park - Full Time Year

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Culinary Receiver (Overnight) who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Culinary Receiver (Overnight) will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Culinary Receiver (Overnight) is responsible for receiving, handling, and storing all food and beverage items in accordance with proper food handling practices. These responsibilities will be carried out in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

Receives daily food orders, check orders for accuracy, and store inventory according to shop specifications

Maintains cleanliness in food storage areas by keeping the area free of slip and fall hazards as well as tripping hazards

Practices FIFO methods daily including dating and physically rotating products

Receives departmental supplies and distribute them to proper storage areas

Monitors receiving and accept or reject according to Dollywood Company and safe food handling practices

Inspects cooler and freezer temperatures, reporting any issues to Maintenance and moving product as necessary

Monitors and reports loss prevention

Assists in spot checking of weekly inventories as necessary

Partners with The Dollywood Company Warehouse team and be the liaison for deliveries to and from the warehouse

Fosters relationships with Dollywood Company Leadership, Chefs and outside vendors

Responsible for completing credit card transactions in compliance with the Payment Card Industry Data Security Standards Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

Must be at least 18 years old

May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas

Must be able to train to operate a pallet jack

Must be able to train to operate a forklift

Must be able to obtain ServSafe Manager Certification

Ability to safely operate company vehicles according to company policy. Must have valid driver's license, proof of auto liability insurance and acceptable motor vehicle driving record

Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check Knowledge, Skills, and Abilities

Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees

Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work

Must be self-motivated and disciplined

Must be able to prioritize and complete work assignments on a timely basis

Must maintain strict confidentiality and judgment regarding privileged information

Must be committed to continuous improvement

Must maintain a professional appearance with good personal hygiene

Must promote and support a "team" work environment by cooperating and helping co-workers

Must be productive in a fast-paced environment

Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays

Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines

Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills

Able to comprehend instructions and retain information

Able to perform duties consistently while creating a safe and secure environment for hosts and guests

Able to be flexible and handle frequent changes in priorities

Able to add, subtract, multiply and divide with accuracy

Able to communicate effectively with Guests and Hosts using approved communication methods

Able to tolerate various temperatures while working indoors and outdoors

Able to meet the physical demands of the job

Able to operate/drive a company vehicle with valid driver's license and insurance

Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees

Must have manual dexterity necessary to complete all job duties

Able to sit and/or stand for long/short periods

Able to tolerate temperatures of -15 to 100 degrees

Able to tolerate working on different weather elements; rain, heat, snow etc

Able to work outdoors

Able to lift 30 lbs with or without a 2-person lift. 30+ lbs require a 2-person lift

Must be able and available to work 3rd and 1st shifts

Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices Physical and Cognitive Requirements

Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company's safety guidelines for safe lifting

Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces

Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions

Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors

Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.