Assistant Office Manager
Compensation: $65K - $70K salary, based on experience
Schedule
Full-time
Monday - Saturday
Benefits
Medical, dental, and vision insurance
PTO and paid holidays
401(k) options
Requirements
2-3 years of dental office experience
Prior experience in a supervisory or office manager role strongly preferred
Working knowledge of Maryland Medicaid, PPO, and HMO insurance plans
Experience with insurance verification, claims submission, and EOB review
Ability to manage insurance AR and patient collections, including follow-up on outstanding balances
Proven ability to lead, train, and hold front-desk staff accountable
Comfortable reviewing basic financial and operational reports (production, collections, KPIs)
Strong communication, organizational, and problem-solving skills
Ability to work independently while collaborating with doctors and office leadership
Evening and Saturday availability required
Confidence in presenting treatment plans and discussing financing options, including CareCredit and Cherry
Experience with Dentrix Ascend required
Strong understanding of scheduling, patient flow, and access to care optimization
Bilingual in Spanish is required