IT Specialist (SysAnalysis)

Job Title

IT Specialist (SysAnalysis)

Job Description

The successful candidate will perform the full range of IT Specialist (SysAnalysis) duties. Such duties include but are not limited to: Provides expert analysis, evaluation, and advisory support on IT systems related to office and major human resources issues, policies, and programs. Collects and analyzes data from a variety of sources, applying rigorous evaluation methods to produce clear, concise, and objective information in a timely manner. Prepares reports outlining IT system alternatives, taking into account technical, managerial, economic, and legislative considerations. Provides informed recommendations that support objective, well-grounded decision-making by agency leadership. Develops comprehensive IT systems analysis documents, gathers and evaluates the necessary information, and delivers clear, well-prepared reports and information on time. Works collaboratively with OCIO, OCHCO, and other agency partners to produce accurate and timely IT data and solutions related to Human Resources information, presented through visual formats such as dashboards and data visualizations. Assesses and streamlines work processes to identify opportunities for automation and improved efficiency. Performs the analysis, management, and technical work required to plan, design, develop, document, test, implement, integrate, maintain, or update office systems or applications. Monitors office computer systems and software, performs routine adjustments and maintenance, and provides user training. Serves as the primary contact between the servicing organization and OCIO. Trains staff to use office software and systems. Develops documentation that enables users to make efficient use of applications. Serving as Contracting Officer's Representatives in monitoring vendor/contractor performance. Supports the extraction and analysis of data from multiple sources, processes that data through analytics tools, and develops visualizations that help identify trends, issues, and opportunities.