Subway Manager

Restaurant Manager

This position is responsible for managing the day-to-day operations of a Company operated Restaurant. The Restaurant Manager (RM) has full responsibility for the business including people, operations, and financial metrics. This position reports directly to the Restaurant District Manager.

Restaurant Manager Expectations:

Provides excellent guest service in a fast and friendly manner; coaches and corrects team members as necessary

Recruits, interviews, selects, hires, and completes onboarding for all positions

Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Delegates job responsibilities and shift duties and follows up to ensure completion

Establishes build to's and maintains the production management system

Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations

Supervises and coaches team members to follow guidelines for food preparation and production management

Ensures team members are properly trained on Brand and Company standards on an ongoing basis

Cascades all relevant information and maintains communication board

Implements new Brand campaigns and conducts new product training

Ensures product quality, food safety, and operational standards are met

Monitors and ensures accuracy of all cash, sales, and inventory control records

Communicates as required with Restaurant District Manager

Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required

Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance

Completes reports on all incidents following our 5-minute rule policy

Ownership for all financial and operational metrics, resulting in a profitable restaurant

Conducts team member check in's and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance

Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements

Responsible for training a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the RGM

Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

Restaurant Manager Benefits:

Medical, Dental, Vision, Term Life and AD&D plans

Flexible spending and health savings accounts

Short-Term and Long-Term Disability

Vacation, Holiday, Personal, and Sick paid time off

Matching 401(k)

Tuition Reimbursement

Stock Purchase Plan

Employee Discount Program

Discount Meal Benefit

Wellness Plan

Mobile Phone Benefit

Quarterly incentive plan

Restaurant Manager Qualifications:

Minimum 2 years restaurant management experience required

Proficient in Microsoft Office Suite

Valid state Driver's License required

Serv Safe© Manager certification preferred

Open availability required

Excellent communication skills

Motivates, coaches, and leads team members

Acts with integrity; keeps commitments

Contagious positive attitude

Conflict management skills

Exhibits a sense of urgency

Leads by example

Focuses on achieving results while having fun!

Team player who can work well with others or independently

Frequently bend, twist at waist, kneel, squat, stand, and walk

Occasionally climb and descend ladders

Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises

Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead