Communications Specialist - Workers Compensation - Remote

Overview

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Position and Role

The Communications Specialist plays a central role in producing high-quality communications for internal and external audiences by ensuring clarity, accuracy, consistency, and alignment with corporate brand and content standards. The role oversees both standard and critical communications, including executive messaging, website updates, official correspondence, and emergency alerts; serves as a trusted communication partner to executive leadership; performs technical and editorial reviews of proposals and official documents; enforces style guidelines; and may propose new and innovative communication assets or approaches.

Key Attributes

This is a highly collaborative role that works closely with all lines of business and serves as an editorial steward for the organization, coordinating inputs from multiple stakeholders and delivering polished, accurate, audience-appropriate communications, often within aggressive timelines.

Key Qualifications

Advanced writing, editing, and proofreading skills across executive, technical, and market-facing communications

Solid editorial judgment and attention to detail for highly visible materials that are often complex

Proven experience supporting executive and CEO communications

Ability to manage multiple priorities, versions, and deadlines in a fast-paced environment

Effective collaboration and facilitation skills with senior leaders and cross-functional teams

Working knowledge of brand, style guidelines, and content governance standards

Flexibility and Work Location

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

Communications oversight and editorial leadership

Oversee internal and external communications to ensure clarity, consistency, and alignment with corporate guidelines

Perform technical and editorial reviews of proposals, executive communications, and market-facing documents

Ensure version control discipline and proper storage of final materials

Perform quality assurance on all communications (email formatting, links verification, distribution lists)

Act as an editorial steward across proposals, executive presentations, website content, and official correspondence

Executive and CEO communications

Write and edit communications on behalf of executive leadership, including newsletters, announcements, presentations, town hall materials

Manage the OWCA Communications mailbox and draft official announcements and executive messaging

Support speaker engagement preparation and executive-facing materials as required

Writing and content development

Research, draft, review, and finalize a wide range of internal and external communications (executive and division-wide communications, client-requested documents, website copy, industry award nominations, emergency and time-sensitive communications)

Ensure materials are clear, accessible, and appropriate for the audience

Draft, format, schedule, and distribute email communications using corporate platforms, ensuring accuracy and alignment with brand standards

Ensure communications are adapted across channels and maintain messaging consistency

Facilitation and collaboration

Lead working sessions with executive leadership and cross-functional teams

Coordinate daily with internal communications partners and contributors

Incorporate feedback while maintaining editorial integrity and standards

Continuous improvement

Identify knowledge gaps and opportunities to improve communications

Develop new formats, resources, or standards where no precedent exists

Maintain and enforce the OWCA Communications Style Guide

Seek opportunities to improve quality, reach, efficiency, and impact

Monitor and evaluate performance and apply insights to future work

Maintain and optimize standardized communication templates

Working style and expectations

Comfortable with short turnaround times and shifting priorities

Balance strategic thinking with hands-on execution

Value professionalism, precision, and clarity in all communications

Sound judgment when handling sensitive or executive information

Typically Monday–Friday with flexibility during peak periods

Compensation, Benefits, and Compliance

Pay is based on factors including local labor markets and experience. Benefits include a comprehensive package, incentive programs, equity stock purchase, and 401k contribution (eligibility applies). Salary for this role ranges from $60,200 to $107,400 annually based on full-time employment. UnitedHealth Group is an Equal Employment Opportunity employer and drug-free workplace. All employees working remotely are required to adhere to the Telecommuter Policy. This description does not create a contract of employment and remains subject to change at management’s discretion.

Required and Preferred Qualifications

Required: 5+ years in professional communications, corporate writing, editorial review, or related roles

Required: Demonstrated experience supporting executive or C-suite communications

Required: Exceptional writing, editing, and proofreading skills with attention to detail

Required: Ability to manage multiple projects and versions in a fast-paced environment

Required: Facilitation and collaboration skills across diverse teams

Preferred: 3+ years of workers’ compensation knowledge

Preferred: Experience with email marketing platforms (e.g., Marketo, HubSpot, SFMC, Mailchimp)

Preferred: Healthcare, insurance, regulated industries, or complex B2B experience

Preferred: Digital content, website publishing, and content governance familiarity

Additional

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

EEO statements and compliance notes are included as part of this posting to reflect policy adherence and non-discrimination commitments. #J-18808-Ljbffr