Remote Tech Support & Customer Care Specialist

Upwork is seeking a Customer Care & Technical Support Representative, Level 1, in Columbus, Ohio.

This remote position requires a High School Diploma and at least one year of call center experience.

Responsibilities include troubleshooting K12 equipment, delivering excellent customer service, and supporting various applications.

Strong verbal and written communication skills and technical proficiency in Microsoft Office and web-based applications are crucial.

Join our dynamic team dedicated to providing exceptional service and support.

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