Security & Loss Control Manager

Our client in the retail sector is seeking an experienced and proactive Security & Loss Control Manager to oversee and strengthen internal security operations across multiple business units. The successful candidate will be responsible for managing guard operations, reducing theft and stock losses, improving surveillance systems, and driving accountability across all security functions.

This role requires a hands-on leader capable of managing teams, conducting investigations, coordinating with law enforcement where necessary, and implementing practical security procedures across a broad operational environment.

Salary & Benefits:

Negotiable

Key Responsibilities

Oversee and manage daily security operations across multiple sites including retail operations, processing facilities, feedlots and storage areas.

Supervise and coordinate internal security personnel and guard teams.

Develop and implement effective loss prevention and theft reduction strategies.

Conduct investigations into theft, misconduct, and security breaches.

Liaise directly with law enforcement and relevant authorities when required.

Monitor, review, and improve CCTV usage, reporting, and surveillance procedures.

Establish and enforce security protocols, reporting structures, and accountability measures.

Conduct routine security audits, inspections, and risk assessments.

Prepare incident reports and provide recommendations to management.

Train and guide security personnel to improve professionalism, vigilance, and operational effectiveness.

Ensure security operations align with company policies and operational requirement.

Key Skills:

Proven experience in security management, investigations, risk management, or a related field.

Previous experience managing teams or supervising security personnel.

Strong leadership, decision-making, and conflict resolution skills.

Ability to independently manage investigations from incident identification through to resolution.

Strong report writing and communication skills.

Ability to work across multiple operational environments and manage a broad scope of responsibility.

Background in retail, logistics, processing, or industrial operations is an added advantage but not essential.

Experience working with law enforcement or security procedures is highly advantageous.

Qualifications:

Diploma or Degree in Security Management, Loss Control, Risk Management or a related field.

Minimum of 5 years' experience in security operations, investigations, loss prevention or a related role.

Experience working with CCTV and surveillance systems.

At least 5 years' experience managing or supervising teams.