Housekeeping Position
Basic Function and Scope of Responsibility:
Performs cleaning and housekeeping functions consistent with written standards
Supervisory Responsibility:
No supervisory responsibility
Provides guidance, leadership, or training to other employees (no direct supervision)
Directly responsible for supervising non-exempt, clerical, or office administration personnel
Directly responsible for supervising exempt, professional, or technical employees
Directly responsible for supervising supervisory/managerial employees
Organizational Structure:
Job title to which this position reports: Facility Engineer or Housekeeping Supervisor
Job titles directly reporting to this position: None
Job titles indirectly reporting to this position: None
Essential Duties and Responsibilities:
Keeps assigned areas clean and clear of trash
Assists in set-up for meetings and/or special events
Monitors and maintains cleaning chemical storage rooms
Monitors and maintains bulk trash storage areas
Assists with laundry functions as needed
Other duties as required
Customer Service Standards:
Staff Engagement:
Greets all members with a smile
Facility Excellence:
Provides a safe and clean environment
Is knowledgeable about the other service area programs and offerings
Show:
Builds lasting positive relationships
Required Competencies:
Mission Advancement:
Values - Accepts and demonstrates the Y's values.
Community - Demonstrates a desire to serve others and fulfill community needs.
Collaboration:
Inclusion - Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
Relationships - Builds rapport and relates well to others.
Operational Effectiveness:
Decision Making - Makes sound judgments, and transfers learning from one situation to another.
Quality Results - Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth:
Self Development - Pursues self-development that enhances job performance.
Emotional Maturity - Accurately assesses personal feelings, strengths, and limitations and how they impact relationships
Functional Expertise - Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Education, Certification, Skills, and Experience:
One year relevant experience
Capable of performing tasks with minimal supervision
Ability to operate cleaning equipment (vacuums, buffers, etc.)
Knowledge of cleaning chemical capabilities, mixing proportions and use
Knowledge in maintenance and care of finished surfaces
Ability to respond to accidents, spills, and other housekeeping emergencies
Ability to communicate with rest of staff
YMCA Leadership Certification:
Position requires ongoing progress towards Leader Certification
Working Conditions:
Frequently required to stand, walk, climb ladders, stoop, kneel or crawl
Must be capable of lifting/moving objects weighing up to 50 lbs