Server

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.

Key Responsibilities

Guest Service Excellence

Greet guests warmly and escort them to their tables in a professional manner.

Present menus, offer recommendations, and provide detailed explanations of dishes and beverages.

Ensure a seamless and memorable dining experience by anticipating guest needs and preferences.

Handle special requests, dietary restrictions, and allergies accurately.

Service Delivery

Take food and beverage orders clearly and accurately.

Serve food and drinks according to hotel standards (sequence of service, plating, wine service, etc.).

Maintain constant communication with kitchen and bar teams to ensure timely service.

Check back with guests throughout the meal and ensure satisfaction.

Operational Excellence

Set up dining areas, including table settings, glassware, cutlery, and décor.

Maintain a clean, organized, and well presented service area.

Process bills, handle payments, and ensure accurate billing.

Follow all hygiene, safety, and sanitation guidelines (HACCP standards).

Teamwork & Communication

Work collaboratively with hosts, chefs, bartenders, and supervisors.

Participate in daily briefings, trainings, and service updates.

Support colleagues during busy periods to uphold five star service consistency.

Brand & Professionalism

Uphold the hotel’s image through immaculate grooming and uniform standards.

Maintain a professional, courteous, and positive attitude at all times.

Act as an ambassador of the hotel by providing exceptional hospitality.

Qualifications & Skills

Education & Experience

Prior experience in restaurant or hotel service (luxury or fine dining preferred).

Formal hospitality training or certification is an advantage.

Skills Required

Excellent communication and interpersonal skills.

Strong knowledge of food, beverages, wine, and service techniques.

Ability to multitask and remain calm under pressure.

High level of attention to detail and guest focus.

Ability to stand for extended periods and perform physical tasks.

Key Competencies

Guest centric mindset

Professional appearance and etiquette

Time management and organization

Team spirit with leadership potential

Problem solving and adaptability

Passion for hospitality and service excellence

Working Conditions

Flexible schedule, including weekends, evenings, and holidays.

Fast paced luxury environment requiring high energy and professionalism.

REQ10379117