Mail & Document Processor

About the job Mail & Document Processor

The Mail & Document Processor is responsible for handling, organizing, digitizing, and maintaining incoming and outgoing mail and documents in a remote work environment. This role ensures accurate processing, classification, and secure handling of physical and electronic records.

The Mail & Document Processor supports business operations by maintaining document integrity, enabling efficient retrieval, and ensuring compliance with organizational policies and data protection standards.

This is a fully remote position; however, applicants must currently reside in the United States and be legally authorized to work in the U.S. Applications from individuals residing outside the United States will not be considered.

Key Responsibilities

Process incoming and outgoing mail, including sorting, scanning, and distribution

Digitize physical documents and upload them into document management systems

Classify, index, and organize documents for easy retrieval

Verify document accuracy and completeness before processing

Maintain secure and confidential handling of sensitive information

Track document workflows and maintain processing logs

Collaborate with internal teams to route documents appropriately

Perform quality checks to ensure data accuracy and compliance

Assist with records retention and archiving procedures

Support administrative and operational tasks as needed

Required Qualifications

High school diploma or equivalent; associate degree preferred

1-3 years of experience in document processing, mailroom operations, or administrative support

Strong attention to detail and organizational skills

Basic proficiency in Microsoft Office applications

Ability to handle high volumes of documents with accuracy

Strong time management and multitasking abilities

Excellent communication and coordination skills

Ability to work independently in a remote environment

Preferred Qualifications

Experience with document management systems or digital filing tools

Familiarity with scanning and OCR (optical character recognition) tools

Experience with workflow or task management platforms such as Asana, Trello, or Monday.com

Knowledge of records management and compliance standards

Experience in industries such as healthcare, legal, finance, or government

Benefits

Eligible employees may receive the following benefits:

Comprehensive medical, dental, and vision insurance

401(k) retirement plan with employer matching

Paid time off (PTO) including vacation, holidays, and sick leave

Life insurance and disability coverage

Flexible remote work environment

Training and professional development opportunities

Employee wellness and assistance programs

Potential performance-based bonuses

Work Authorization Requirement

Applicants must meet the following requirements:

Must currently reside in the United States

Must be legally authorized to work in the United States

Applications from individuals residing outside the U.S. will not be considered