Senior Manager IT - Application Development (Remote)

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina or Texas.

As a Sr. Manager, you will be part of theDigital Service Technology Engineering teamand will be responsible for overall delivery of solutions and softwarefor our Online Banking platform,including design, technology insertion, development, testing, deployment and sustainment.You'llwork collaboratively with implementation partners and technology stakeholders to drive change in the most effective way possible, leading the project planning and execution through agile methodologies.You'llmanageand growateamof developers andqualityengineers,andguide themin the development and delivery ofnew features for the Client facing banking application platformbuilt onReact, Node, Java/Springboot.Responsibilities

Once Here You Will:

Mentor and coach teamofsoftware engineers andquality assurance engineerson best practices, system design principles,and software engineering industry trends

Champion application development security best practices across all engineering efforts

Build authentic relationships with the team and business partners that empower them to lead long-term collaborations across the organization and deliver successful business outcomes

Anticipate the needs ofcustomers;focus work processes on customer satisfaction

Motivate, retain,and develop key staff;promote career development of team members

Lead, influence,and develop peers on project teams so that project goals are achieved

Handle ambiguity and function effectively in a matrix organization

Empower teams to innovate and create an agile environment that supports change

Exhibit"make it happen" and "find a way" attitude

Handlegeneralleadership andadministrative duties associated with managing a team of several direct reports

Work closely with program managers and other technical managers to define and plan development projects

Hold team accountable for compliance to all SVB standards, policies and procedures

What You'll Bring:

People developer with a passion for helping individuals set goals, achieve personal and professional success, and produce exceptional work

Proven track record in building, sustaining and navigating stakeholder relationships in and outside the organization, withfact-based decision making and effective approaches to conflict resolution

Proven experience in building a highly performing team and driving technical excellence and ongoing improvement in all aspects of software engineering delivery and quality

Experience in all aspects of software delivery management - analysis, design, estimating, and implementing technology architectures

Strong understanding of design principles, technically scalable data modeling, development best practices, secure coding discipline andquality in all code entering the code base

Ability to execute and prioritize multiple tasks, initiate and conduct meetings with team and peers

Must have proven experience managing teams of at least8to12resources

Must be willing to engage with and build relationships with a global team which will involve some early morning or late evening meetings

Problem solver who valuesinput from various experiences, seek out information to keep the team on track and voice opinions on the most effective way forward

Must be able to work creatively, calmly, flexibly and under tight deadlines to respond quickly and positively to shifting/multiple demands and opportunities

Proficiency with operational support processes and project management methodologies, tools and processes

Ability to construct presentations and communications in a logical manner, sensitive to diverse audience's needs

Qualifications

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications:

Passion for application development security and related certification is a strong plus (i.e. CISSP)

Strong understanding of authentication and authorization methods and controls.

Strong understanding of privileged access management.

Expertise with MFA authentication mechanisms and industry/technology advancements and trends

Experiencewithenterprise architecture best practices, specifically in application, infrastructure and web/mobile application security

Good knowledge of APIs, Microservices Architecture, Service Registry etc. design best practices

Preferred experience with the following:

Experience with REST/SOAP APIs (XML, JSON).

User Interface:React, JavaScript, CSS

Experience with Node.js, Springboot, Kafka

Deep involvement in at least one end to end cloud migration projects preferred

Operationally Focused: Passionate about monitoring, resiliency, uptime, performance and automation as well as security

Deep understanding and experience working with DevSecOps

Cloud experience is a must to have with working knowledge of the following

Well versed in AWS services for monitoring, logging, metrics, high availability, and automation

AWS Cloud Infrastructure & Managed Services (EC2, DynamoDB, RDS, Lambda)

Infrastructure as code (Terraform, Gitlab CI/CD) principles,

Good experience and knowledge of database and database integration tools

Experience with enterprise integration services/solutions

Implementation experience with SAAS/PAAS based solutions

Experience with budget discipline, estimations/sizing, contract negotiations & oversight as well as technical vendor relationship management

Working knowledge of Jira/Confluence or similar collaboration and work management tools

Knowledge of agile software development practices and release management

Prior experience with regulated financial organizations

Critical Leadership Capabilities

Building People Capability

Engages with employees to develop a clear perception of long-term capabilities/potential, and to provide balanced feedback/guiding principles

Gives practical support and guiding principles for growing capabilities, not just technical skills

Systematically develops employees through stretch assignments with specific competency development goals

Uses informal and structured approaches to career development to focus on individual improvement over time

Supports promotion of own people when talent is needed elsewhere and provides individuals with development opportunities

Staying current with emerging technology trends.

Effective Communication: Excellent listener; proven collaborator with superiors, peers and staff

Enjoy problem solving: Ability to find creative and reliable solutions to complex problems

Collaborating and Influencing

Negotiates with a genuine give-and-take approach, where parties act as true peers and decisions are shared

Spends time identifying all stakeholders necessary and meets or connects with all of them, neglecting no one to shape a collective consensus

Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people

Driving Results

Has a passion for achieving excellence in delivery, solving complex problems, and takingownership

Automation Driver: Constantly look for automation opportunities

Sets continually higher goals that are ambitious but realistic for self and team, geared to organizational objectives

Focuses on new business opportunities that enable business development targets to be exceeded

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at