* Handle high volume incoming telephone or email inquiries
* Identify the customer’s needs and executes thorough questioning to solve any open issues
* Help resolve any technical and/or troubleshooting issues as needed
Data entry into CRM and internal systems
* Consistently increase the amount of knowledge absorbed through the technical team and training sessions
* Provide feedback on newly discovered problems and suggestions for past and current grill models
* High School Diploma or equivalent education level.
* Able to speak, write, and read French fluently.
* Minimum of 6 months Call Center experience
* Strong interpersonal skills and have a pleasant telephone manner to complete the calls professionally
* Have effective verbal and written communication skills.
* Able to handle pressure and difficult claimants in professional and effective way.
* Detail-oriented, organized and multi-tasking.
* Excellent verbal / written communication skills
* Advanced level on MS Excel, Word, PowerPoint, and Paint
Bi-lingual Chinese Logistic Specialist
Chino, CA - chinese, logistic, producer, shipping, oem,...
Call Center Team Lead
Chino, CA - csr, tech, appliance, line, troubleshooting, techs,...
Bi-lingual Chinese - Project Executive
Chino, CA - chinese, buyer, mandarin, executive, overseas,...
Chinese Bilingual Project Executive
Chino, CA - chinese, buyer, overseas, packaging, executive,...
Warehouse Lead - Bilingual English/Chinese
Rancho Cucamonga, CA - chinese, warehouse, logistics, bilingual...
CA - french, sales, asset, official, final,...
Manager Market Operations - Operations - RBC - Montreal, Qc
CA - french, qc, vice, president, coach, management,...