Spa Sales Associate

Job Description

Now Hiring: Spa Sales Associate

Compensation: $12 per hour - $15 per hour

Location: Madison, AL

Join Hand & Stone — A National Leader in Wellness, Massage, and Skincare

Hand & Stone Massage and Facial Spa is seeking enthusiastic Spa Sales Associates who are passionate about customer service, hospitality, and helping clients feel their best. As the first point of contact for guests, our Spa Associates create memorable experiences and support the success of our membership-based wellness model.

If you’re looking for a rewarding spa associate job in a positive, growth-focused environment, we’d love to meet you.

Why You’ll Love Working at Hand & Stone

Opportunity: This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.

Convenience: We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.

Training and Growth: Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.

Family Focused: Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. **(LifeMart program benefits available in spas who partner with ADP)

Role Overview: Spa Sales Associate

As a Spa Sales Associate, you serve as the host of the spa—welcoming clients, supporting membership sales, and helping create a five-star guest experience. You will assist with scheduling, service recommendations, spa operations, and guest communication.

Key Responsibilities

Meet or exceed membership sales and service upgrade goals

Provide exceptional customer service to all members and guests

Maintain an in-depth knowledge of spa services, massage modalities, and facial treatments

Communicate promotions, service options, and membership benefits

Answer phones, book appointments, and manage guest check-in/check-out

Support spa cleanliness and organization standards

Assist with administrative duties and additional tasks as needed

Requirements

Strong customer service or sales experience preferred

Friendly, professional communication skills

Ability to multitask in a fast-paced environment

Comfortable discussing membership options and service recommendations

Enthusiastic, reliable, and team-oriented

Important Note

By applying, you acknowledge that you are seeking employment with an independently owned and operated Hand & Stone franchise location. Each franchisee is solely responsible for all hiring decisions, compensation, benefits, and employment practices. Please direct all employment-related questions to the local Hand & Stone franchisee.