Are you a friendly, patient and highly flexible person, who is capable of ruthless pragmatism and working in a team of internationals from all over the world? Then this is the right place for you! We are looking for an IT Support Manager with strong network administration skills to help meet our company's growing IT demands.
Managing a team of onsite IT Support agents
Dealing with the day-to-day IT requests coming in from our office in Berlin
Resolving mainly Windows 7 and 10 issues, as well as Mac OS X specific issues
Planning and implementing continuously growing internal network, including WiFi setup, management of switches, firewalls
Analysing, planing and implementing internal network for heavy VoIP environment
Carrying out new employee onboarding and offboardings, including setting up laptops
Managing various remote accounts – Google Apps, Salesforce, Asana
Managing Natterbox VoIP phones
Tech inventory management
Optimize processes and flows in IT Support department
You have 2+ years experience working as IT Support manager, Network administrator or related field
Knowledge in IT field, including Windows and Mac OS X operating system, networking, server management
You know everything about networks, ideally you have CCNA certification, you know what is QoS, MTU size and jumbo frames
Good nature and patience for users with high expectations
A keen interest in all technologies
English is required, German is a plus
WHAT WE OFFER
Chance to join of the most exciting and fast growing Berlin startups and opportunity to realize your potential as a manager and leader
Challenging day to day tasks and big projects
Competitive remuneration package based on your experience
Team events, free drinks and snacks, and friendly atmosphere
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