Scheduling Coordinator

Job Description

The ideal candidate is proactive, tech-savvy, and takes pride in getting things done accurately and efficiently. You should be comfortable making decisions, managing multiple priorities, and maintaining professionalism in all situations.

Key Responsibilities

Coordinate therapist schedules based on availability and client needs

Update and maintain scheduling, client, and therapist data in internal systems

Communicate with families regarding scheduling changes and cancellations

Contact families and therapists via phone, text, and email to resolve scheduling issues

Support onboarding and training of new therapists on scheduling systems

Make decisions based on internal performance metrics

Assist with administrative tasks as needed

Qualifications

Fluent English (spoken and written)

Strong proficiency with web-based and mobile applications

Excellent organizational and time-management skills

Strong customer service and communication skills

Ability to work in a fast-paced environment

Reliable, self-motivated, and proactive

High-speed internet required for phone and system use

What We Offer

Supportive and collaborative team environment

Paid time off and holiday pay

Performance-based bonuses

Opportunity for growth within a rapidly expanding company