Key Roles and Responsibilities:
Listening to customer requirements and presenting appropriately to make a sale;
Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
Cold calling to arrange meetings with potential customers to prospect for new business;
Responding to incoming email and phone enquiries;
Acting as a contact between a company and its existing and potential markets;
Negotiating the terms of an agreement and closing sales;
Gathering market and customer information;
Representing their company at exhibitions, events and demonstrations;
Negotiating on price, costs, delivery and specifications with buyers and managers;
Challenging any objections with a view to getting the customer to buy;
Advising on forthcoming product developments and discussing special promotions;
Reviewing your own sales performance, aiming to meet or exceed targets;
Gaining a clear understanding of customers' businesses and requirements;
Making accurate, rapid cost calculations and providing customers with quotations;
Feeding future buying trends back to employers;
Attending team meetings and sharing best practice with colleagues.
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