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Japanese - Alabang, 120k

Company:
Anne Is Hiring
Location:
Makati, National Capital Region, Philippines
Posted:
November 23, 2016
Description:

Japanese - Alabang, 120k

-Open for Expat

-Start date – Nov 18

-Shift is 24/7

-Work location is Alabang

Will receive complaints, booking & rebooking, information checks and the likes

Required Skill set of Customer Service Advisor:

• Strong technical skills and computer knowledge, including all Microsoft Office programs.

• Excellent listening skills.

• Traveller-focused with the ability to work effectively and professionally with internal and external customers

• Ability to de-escalate calls in an effective manner.

• Strong problem solving skills/ability to empathize with customer.

• Strong verbal and written communication skills. Ability to assess the customer and adjust communication style accordingly.

• Excellent interpersonal skills with ability to positively influence others.

• Knowledge of the travel industry.

• Ability to effectively multi-task during and after calls and follow through in a timely manner.

• Strong organizational skills with ability to effectively manage competing priorities.

• Strong attention to detail.

• Ability to work in high stress environment; managing stress in a professional manner and without disruption to the operation, employees, or customers.

• Willingness and ability to adapt to change in a constructive manner

How to apply?

Send your CV at anne.is.hiring@gmail.com or contact me at 0905-561-1956

Kindly indicate in the subject line the position you are applying for.

And make a 3-4 sentences of the summary of your qualifications.

DIRECT HIRE

Thank you!

Anne

anne.is.hiring@gmail.com

0905-561-1956