Director, Digital Procurement Operations

Director, Digital Procurement Operations

Imagine Everything. Build the Future with Hexion. At Hexion, we push boundaries, rethink possibilities, and create real impact. We activate science to deliver progress—developing breakthrough solutions that strengthen industries, protect communities, and drive a more sustainable future. This is where bold thinkers, problem-solvers, and innovators come together to shape what's next. Whether you're engineering advanced materials, transforming manufacturing technologies, or leading strategic innovation, your ideas and actions leave a lasting mark. We cultivate an inclusive culture of growth, collaboration, and accountability, ensuring every contribution propels us forward. We don't follow the status quo—we challenge it, disrupt it, and improve it. Every role at Hexion is part of something bigger. We invest in innovation, sustainability, and continuous development—equipping you with the tools, training, and opportunities to excel. With an unwavering commitment to safety, partnership, belonging, and impact, we empower you to lead change and strengthen industries worldwide. Your Future Starts Here. If you're ready to push limits, reimagine what's possible, and create the extraordinary, Hexion is where you belong. Anything is possible when you imagine everything.

The Opportunity Hexion is seeking a results-driven operations leader to build and run a next-generation Digital Procurement Operations function (GCC Factory). This leader will partner with the Head of AI Procurement Transformation to operationalize a new procurement model built on three pillars: Human Value Teams—focused on strategy, innovation, and risk shaping AI Layer—driving decision intelligence and automation Digital / GCC Factory—delivering scalable, efficient, and largely autonomous execution Today, purchasing operations are heavily manual, fragmented, and reliant on outsourced support. The mandate is to industrialize and digitize execution, creating a high-performance, low-touch, exception-based operating engine. The goal: 70%+ touchless P2P Significant reduction in cost per transaction Faster cycle times and improved service levels Clean, reliable data as the foundation for AI This is not a traditional shared services role. The mission is to build a procurement operations engine that is digital-first, highly automated, and relentlessly focused on efficiency and reliability.

Key Responsibilities

Digital Operations & GCC Factory Leadership

Build and lead a Digital Procurement Operations "Factory" delivering end-to-end P2P services

Transition from manual, outsourced processes to standardized, automated workflows

Establish a high-throughput, low-touch operating model focused on speed, accuracy, and cost efficiency

Process Industrialization & Automation

Redesign P2P and transactional procurement processes for: Touchless execution as default Exception-based human intervention Drive aggressive standardization across regions, categories, and business units Deploy automation technologies (workflow, RPA, platform capabilities) to eliminate manual work

Service Delivery Excellence

Operate procurement services with clear: SLAs KPIs (cycle time, accuracy, cost per transaction) Improve internal customer experience through: Faster processing Clear escalation paths Consistent service quality

Data & Process Integrity

Ensure clean, structured, and reliable master data across procurement systems Establish governance for data quality and process compliance Enable real-time visibility into operational performance

Vendor & Ecosystem Management

Lead transition and optimization of outsourcing partners (e.g., CapGemini) Renegotiate, restructure, or rebalance outsourced vs. in-house work Build a scalable global delivery model leveraging internal and external resources

Partnership with AI Transformation

Partner closely with the Head of AI Procurement Transformation to: Industrialize AI-enabled workflows Scale successful use cases into standard operations Ensure operational readiness for AI-driven processes

Team & Capability Building

Build a high-performing operations team with strong process and service orientation Develop capabilities in automation, process excellence, and digital tools Foster a culture of discipline, accountability, and continuous improvement

Minimum Qualifications

12+ years of experience in procurement operations, shared services, or global business services Proven track record of building or transforming P2P / procurement operations at scale Experience leading GCC / shared services / outsourced delivery models Strong background in process standardization, automation, and operational excellence Demonstrated ability to reduce cost, improve cycle time, and increase automation levels Experience managing vendor ecosystems and outsourcing partners Strong operational leadership and execution focus

Preferred Qualifications

Experience implementing touchless or highly automated P2P environments Familiarity with procurement platforms (SAP, Ariba, Coupa, etc.) and automation tools (RPA, workflow) Lean / Six Sigma or similar process excellence background Experience in private equity-backed or high-performance environments Exposure to digital transformation initiatives in procurement or supply chain

What Success Looks Like — First 18 Months Milestones and Timelines

Complete diagnostic of current P2P processes, cost, and outsourcing model - 90 days Define and begin executing GCC / Digital Factory roadmap - 120 days Reduce manual processing through automation and standardization - 9 months Achieve 70%+ touchless P2P - 12 months Deliver measurable reduction in cost per transaction and cycle time - 18 months

Compensation & Benefits

Competitive base salary commensurate with experience Annual performance bonus tied to transformation milestones and savings delivery Long-term incentive / equity participation Comprehensive benefits package including health, dental, vision, 401(k) match Relocation assistance available

Nearest Major Market: Columbus Nearest Secondary Market: Dublin