IT, Systems Engineer 3 - Windows

Yale Systems Administrator

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Salary Range: $93,800.00 - $140,675.00

Overview

Automation of systems administration tasks using PowerShell, SCCM, and other tools for integration with automation utilities. Development of Infrastructure as Code (IaC) to automate deployment and management of infrastructure components. OS Patching through SCCM including verification and remediation Incident resolution – ServiceNow Queue monitoring and remediation Break/fix Certificate renewal and installation on various systems Server decommissions New server builds. New application deployments and application reconfiguration. In-place OS upgrades (Windows 2016 to 2019, 2022 or 2025 depending on application) Vulnerability remediation. Monthly VMWare template refresh Azure auditing and tagging for resource consumption and billing Create new and update existing documentation including Hosted Application Inventory. Participate in on-call rotation.

Required Skills and Abilities

Developed understanding of computer architecture, operating systems, and data structures.

Developed understanding of software engineering best practices.

Developed analytical, critical thinking, research, and problem-solving skills.

Developed interpersonal, written, communication, presentation, and organizational skills.

Ability to write precise, detailed technical specs and documentation.

Principal Responsibilities

Develop or modify moderately complex software programming applications from specifications.

Monitor, support, and troubleshoot IT infrastructure, ensuring adherence to standards and service level objectives.

Analyze and prepare reports on performance metrics.

Implement and support robust and secure IT solution.

Draw on relationship and technical skills to act as technical liaison to internal and external stakeholders.

Serve as a technical liaison; support & collaborate with internal and external stakeholders.

Contribute to development & implementation of best practices.

Required Education and Experience: Bachelor's Degree and four years of experience or equivalent education and experience.