Sales Manager

Job Description

Location: Irvine, CA (On site) Type: Full Time Salary Range: $160,000 - $230,000 a year

As a Sales Manager at Norm Reeves Volkswagen, you play a key role in leading the sales team and delivering an outstanding guest experience. This position focuses on training, coaching, and developing top-performing Sales Associates while driving strong results. It’s a great opportunity for an energetic, proactive leader to grow their career with us!

What You’ll Do:

Supervisory Duties:

Hires, trains, supervises, and monitors the performance of the new- and used-vehicle department.

Meets with GM/GSM to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profits, expense management, and operating profit.

The Sales Manager will promote the company’s core values and have the ability to positively influence the team’s success.

Essential Duties:

Oversee all activities occurring in the vehicle showroom

Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance

Set sales goals, track progress, and lead team to achieve and exceed those quotas

Respond to customer complaints and ensure highest level of customer satisfaction

Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review

Monitor departmental customer satisfaction ratings and ensure potential buyer follow up to develop, execute and supervise sales control system.

What You’ll Need:

Proven track record with automotive retail sales

Ability to analyze situations and make win-win business decisions

Honesty, empathy, and exceptional communication skills

Strong organization, closing ability, and follow-up skills

Volkswagen/European experience preferred

Benefits & Employee Perks

Medical, Dental, Vision, and Complimentary Life Insurance

401k Matching and FSA

Tuition Reimbursement

Paid Time Off (accrues)

Supplemental Insurance (Hospital, Accident, Critical Illness)

Discounts on Vehicles, Services, and Parts

Full-time