Life’s not about a job, it’s about purpose.
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We’re looking for a Sales Professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!
Job Title: Family Service Professional
Job Description:
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the funeral home and cemetery as well as acting as the primary contact for families.
JOB RESPONSIBILITIES
Lead Generation
Holds self-accountable for prospecting a minimum of 1-2 hours each day
Obtains referrals from families served by the location
Networks and builds community and civic relationships
Explains and presents presentations to families served and referred families
Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
Responds to client inquiries in a timely, respectful, sensitive and professional manner
Connects with families through listening, honest communication and genuine concern
Develops an understanding of each family’s unique needs and offers solutions that provide value to them
Stays in touch with families to ensure satisfaction
Prepares for all appointments and performs all procedures with professionalism and attention to detail
Follows through on all customer problems and requests
Builds trust-based relationships to earn the right to ask for referrals
Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
MINIMUM REQUIREMENTS
Qualifications:
Previous experience in sales, customer service or related field
Familiarity with CRM platforms
Strong leadership qualities
Ability to build rapport with clients
Licenses
Current state/province issued driver’s license with an acceptable driving record
Life Insurance license
Our Sales Professionals enjoy:
Unlimited Income Potential - with a competitive commissioned incentive package
Stability - Service Corporation International (SCI*) includes the Dignity Memorial® brand and is the nation’s largest provider of funeral, cremation and cemetery services. Learn more at sci-corp.com.
Full Benefits* - including medical, dental and vision insurance and tuition assistance,
PLUS a 401K program with a generous company match!
Ongoing Training
Advancement Opportunities
Certified Great Place to Work since 2017!
Location Name: Butler Funeral Home and Rose Lawn Memorial Park
Job Type: Full-time
Work Location: In person
Pay: $60,000.00 - $100,000.00 per year
Compensation package:
Bonus opportunities
Commission pay
Monthly bonus
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
Evenings as needed
Holidays
Monday to Friday
Rotating weekends
License/Certification:
Driver's License (Required)
Life Insurance License (Required)