Operations Administrator

Job Description

Salary: $43,500 - $50,000

About Us

Founded in 1931, JBI Library is a nonprofit organization that supports anyone who is blind, has low vision, or has a print disability so that they may fully participate in Jewish lifefrom education and community to prayer and celebration. We are the heart of a community where our patrons can come for accessible books and texts, cultural programs, learning, and all things that connect people to Judaism, culture, and community. We strive to remove barriers to accessibility and inclusion, so that everyone can read, learn, and engage, both with JBI and their local Jewish communityindependently and with dignity.

Role Overview

The Operations Administrator plays a vital support role in ensuring the smooth day-to-day functioning of JBI Librarys programs, communications, and administrative systems. Working closely with the operations, library, production, and development teams, this role coordinates logistics for programs and volunteers, supports patron and partner communications, maintains accurate records across multiple systems, and helps implement operational processes that enable staff to focus on mission-driven work. The Operations Administrator is highly organized, collaborative, and service-oriented, bringing strong attention to detail and technical follow-through to support accessible programming, volunteer engagement, and institutional efficiency across JBI Library.

Administration & Operations

Adding onboarded volunteers to Raisers Edge

Monthly uploads to Constant Contact for organizational partners, patrons, volunteers for communications

Coordinating with our web developer to plan theexecution of new website pages

Working on the back end of our website (ExpressionEngine) to make updates to various pages as needed

Support the Wolfson Scholarship Outreach coordinator with tracking applications, coordination

Support the maintenance of accuraterecords of library transactions and inventory.

Support the maintenance of patron and item records in our ILS database, placebook orders in the system,runreports, and findefficiencies.

Assist with cataloging and classification of library materials as needed to support the library

Programs

Record monthly and yearly metrics goals for program participation and types of programming offered.

Support the library team in the creation, tracking, and publicizing of library programs (both in person and on zoom).

Outreach &Communications

Collaborate with the library department to sendmonthly patron newsletterto individual and organizational patrons

Send out quarterly volunteer communication that includes new volunteer opportunities, seasonalupdatesand accomplishments

Send out a quarterly communication tocontacts on JBI Librarys organizations contact list reporting organizational updates and new ways to get involved

Volunteers

Track volunteer submissions and collaborate with the Director team to ensure they receive follow-up

Establish andrecordmonthly and yearly volunteer metrics

Collaborate with other departments on any volunteer initiatives

Accessibility Consulting Services Administration

Support ACS (outside organizational) client relations and working closely with the production department and ACS coordinator

Required Qualifications

Experience in an administrative, operations, or program support role, preferably in a nonprofit or missiondriven organization.

Strong organizational skills with the ability to manage multiple tasks and systems accurately and efficiently.

Clear, professional written and verbal communication skills.

Comfort using databases, spreadsheets, and digital tools; ability to learn new systems quickly.

Collaborative, serviceoriented approach and ability to work across teams.

Commitment to accessibility, inclusion, and respectful engagement with diverse communities.

Preferred Qualifications:

Experience supporting programs, events, or volunteer initiatives.

Familiarity with tools such as Constant Contact, Raisers Edge, Zoom, or website CMS platforms.

Experience in a library, educational, disabilityfocused, or Jewish communal setting.

Comfort providing basic technical support for virtual programs.

Familiarity with Jewish culture or an interest in learning.

The salary range is $43,500-$50,000. The position also offers an attractive benefits package. The regular hours are 8:45 a.m. 6:00 p.m., Mondays-Thursdays and in person (a 35-hour work week is standard). Occasional local travel required. This position is open until filled. This is a non-exempt position and is eligible for overtime.

Application Process

Interested candidates should submit their application, resume, and cover letter to JBIs employment portal: In your cover letter, please highlight your relevant experience and your exposure to working with diverse communities. If you have any questions, please contact Andrew Goodman, JBIs COO, at .

Equal Opportunity Employer

JBI Library is proud to be an equal opportunity employer and is deeply committed to building a workplace that reflects the diversity of the communities we serve. We celebrate and encourage applicants of all backgrounds, identities, and lived experiences, and we believe that inclusion, accessibility, and dignity strengthen our work and our mission. All employment decisions are made without regard to any protected characteristic and in accordance with applicable federal, state, and local laws.