Front Desk / Scribe

Job Description

We are a busy medical office located in Santa Barbara seeking a full-time Front Desk Receptionist / Scribe. The successful applicant will be an energetic team player able to interact with all existing staff members in a fast-paced environment. Applicant must be reliable, punctual, organized, computer literate and able to multitask and problem solve. Responsibilities include but are not limited to the follow:

ESSENTIAL FUNCTIONS:

• Greet patients and visitors with a friendly smile, in a prompt, courteous and helpful manner

• Check in patients, verify and update each patients' demographic and insurance information in the medical record

• Collect any co-pays, deductibles or balances owed

• Coordinate the registration process, forms and kiosk information and help manage patient flow through the clinical site

• Be aware of the waiting room, update patients as needed and insure all patients are accounted for throughout the day

• Maintains neatness of work area and waiting room

• Answer incoming calls and route appropriately as needed

• Process a wide variety of forms and digital information including but not limited to patient information sheets, referrals, charge slips, records, provider's orders, test results, and medical history examinations

• Confirm upcoming patient appointments

• Preform authorizations

• Scribe for physician during the patient visit

• Complete medical record including patient demographics and medical history

• Must type, spell and write well with great attention to detail

• Assist physicians and staff build and maintain templates for the EMR

Professional Responsibilities:

• Learn and understand our EMR program as well as many other applications

• Observe the written and unwritten policies and procedure set forth by the group

• Represent the company and the physicians in a positive and professional manner at all times

• Maintain strict confidentiality at all times

Job Qualifications:

• Desire to work in a fast-paced environment

• Able to multi-task different responsibilities without losing attention to detail

• Demonstrate persistence in overcoming and removing obstacles that impact goal achievement

• Proficient in the use of general office equipment and various MS Office applications including Word, Excel, and Outlook

• Proactively approach assignments with a view to achieve the desired end results

• Have a professional approach to work including communication, dress and collaborative relationships

Full-time