QA Lead, Fintech Platform

Job Description

Salary:

About the Role

The QA Lead, Fintech Platform is responsible for establishing and leading quality assurance and testing practices across Zenus fintech platform.

This role focuses on ensuring reliability across APIs, middleware, onboarding workflows, and third-party integrations that power client operations and internal systems. The QA Lead will work cross-functionally with Fintech, IT/Solutions, Product, and Compliance to validate system changes, reduce production issues, and support scalable platform growth.

This is a hands-on leadership role that combines test execution, process definition, and coordination across multiple systems and teams.

Responsibilities & Duties

QA Leadership & Strategy

Lead and mentor QA and junior engineers supporting testing efforts

Define testing strategy, standards, and processes across the fintech platform

Establish structured regression testing and release validation practices

Platform & Integration Testing

Oversee end-to-end testing across:

Middleware and APIs

Client onboarding workflows

Internal tools and automation systems

Third-party platforms (core banking, AML, CRM, payments)

Ensure system changes do not negatively impact downstream integrations or workflows

Manual & Automated Testing

Design and execute test plans for new features, fixes, and system changes

Build and maintain regression test suites (manual initially, with gradual automation)

Validate API functionality and data flows across systems

Release & Defect Management

Participate in release cycles and ensure readiness before deployment

Manage defect tracking, prioritization, and resolution with engineering teams

Enforce QA validation as part of the release process

Cross-Functional Collaboration

Work closely with Fintech, IT/Solutions, Product, and Compliance teams

Support validation of workflows impacting regulatory processes and client operations

Collaborate with developers to refine testing coverage and acceptance criteria

Quality Metrics & Continuous Improvement

Track KPIs such as:

Test coverage

Defect leakage

Release stability

Continuously improve testing processes, documentation, and efficiency

What You Need for This Role

5+ years in QA, software testing, or test engineering

Experience leading or mentoring QA or testing teams

Strong experience with:

API testing

Integration and end-to-end workflow testing

Familiarity with tools such as:

Postman / API testing tools

Selenium, Playwright, Cypress, or similar (nice to have)

Understanding of:

Distributed systems and microservices

Data flows between systems

Strong analytical, communication, and organizational skills

Preferred Experience

Fintech, banking, or payments systems

Experience testing systems with multiple third-party integrations

Exposure to onboarding, compliance, or transaction workflows

Experience working in regulated environments

What Success Looks Like

Within the first 36 months, this role will:

Establish a structured QA process across the fintech platform

Implement regression testing across core systems and integrations

Reduce production issues and integration-related defects

Improve confidence and consistency in platform releases

Full-time