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Mandarin interpreter

Dencom Consultancy and Manpower Services
Taguig, National Capital Region, Philippines
December 04, 2017

Job Description

The Interpreter is responsible for handling telephone or video calls on demand and renders meaning of

conversations in the consecutive mode of interpretation between speakers of foreign language

and English. The calls may involve simple or complex, non-technical or technical subjects in Healthcare,

Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law

Enforcement, Courts, and General Business.

Job Responsibilities

Renders correct concepts and meanings between foreign language and English following

complexity, clarity, tone, and style from one language into another, upholding the correct rules

for grammar and syntax in both languages

Provides strict renditions of the messages including every detail of the conversation, and is

prepared for challenging calls at any time

Employs good customer service and communication skills, clear enunciation, pronunciation,

pleasant and professional voice, as well as polite forms of expressions

Follows instructions of clients, manages the flow of the call and avoid taking over the call, as well

as avoids interaction with the limited English speaker person without the client's permission


At least 18 years of age

At least a high school graduate and with basic web navigation skills.

Native or high intermediate fluency in foreign and English language

Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of both

foreign language and English

Excellent listening, retention and note taking skills to maintain a high level of accuracy

Ability to concentrate, stay detached from the conversation, and remain neutral and objective at

all times