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Client Engagement Officer-Manila

ITech Global Business Solutions
Manila, National Capital Region, Philippines
November 17, 2016

Job Specifications

•Establish processes to support an engagement, including project calendar and defining deliverable and reporting procedures.

•Participate in operational processes related to specific engagements, including staffing, utilization management, forecasting, time and expense management, and billing.

•Effectively write, deliver and negotiate Statements of Work and Change Orders based on project requirements.

•Validate scope, conducting project kickoff and hold discussions with stakeholders.

•Conduct weekly and monthly status reports internally and to the client as needed; at key project milestones and provide project status reports on the effectiveness of the engagement against the baseline plan.

•Reviews, monitor, manage and approve consultant and partner billable hours and expenses on a weekly basis.

•Defines in advance and secure sign-off on the acceptance criteria for project deliverables, work with the team to establish delivery dates for and oversee the review of client deliverables to ensure they meet all client acceptance criteria.

•Provides technical oversight for projects and provide Project Management expertise where required

•Coordinates internal team member activities so that their deliverables are seamlessly integrated and delivered on a timely basis.

•Travels to client sites expected, trade shows and sales prospects as needed.


•Has documented success with developing a business strategy and managing complex transformation projects.

•Exceptional communication skills; presentation, facilitation, oral, written, listening and conflict resolution.

•Enthusiastic about assuming responsibility and accountability.

•Adept at critical and creative thinking.

•Leadership abilities, across the client enterprise and in a multiple project environment, which influences clients, team members, and key stakeholders.


•Has solution sales experience, but not necessarily IT.

•Experience in sales in the real estate industry IS A MUST.

•Candidate must possess at least a Bachelor's/College Degree, any field.

•At least 4 years of working experience in CLIENT ENGAGEMENT field is required for this position.

•Applicants must be willing to work in Paco,Manila.

•Preferably Senior Officer or Assistant Manager specializing in Sales or equivalent.