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Patient Scheduler

MD24, INC.
Ho Chi Minh City, Ho Chi Minh, Vietnam
January 24, 2017

Representative Office of MD24 House Call, INC. in HCMC

Job Description

- Ability to communicate with providers, patients, POA, and community clearly and effectively ensuring seamless care.

- Ability to perform and meet operational goals effectively despite changing priorities or unexpected deadlines.

- Ability to answer phones in a timely manner, document conversations, and ensure the correct guidance is given while maintaining a courteous manner that meets the patient needs.

- Maintains all information in all interfaces to ensure that we have the most accurate and current information in the system at all times.

- Ability to follow repeatable routines to ensure all tasks are completed daily and weekly meeting all department goals.

- Must understand and embrace policies and procedures to ensure we are meeting all guidelines and remaining within compliance at all times.

- Maintains patient confidentiality and follows HIPAA guidelines.

Job Requirements

- College degree or higher

- No experience required

- Working hours: 9PM - 6:30AM Monday-Friday VN Time zone

- Excellent in English (speaking, listening, writing)

- Intermediate computer skills.

- Ability to follow Standard Operating Procedures and a Key Performance Index

- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

- Strives to continuously build knowledge and skills.

- Being a hard worker, motivated, proactive and enthusiastic

- Ability to adapt to changes and meet tight deadlines.


- Health care

- Training opportunity in US

- Award for completing tasks


- 1st Floor, Roussel Tower, 592A Cong Hoa Street, Ward 13, Tan Binh District, HCMC, Viet Nam